I have never been disappointed by this company! I have been ordering from Chichime for about a year now. My orders have always been in good condition, on time, and I am ALWAYS asked by family and friends about my Chichime merchandise. Some of the reviews here are a bit off and you can tell that the same person made negative comments through different accounts. Love this company and I will always be a customer. Hope there is a Chichime store sooner than later :)