Hello! I placed an order on October third for a crystal X ring, size 4 and I have yet to recieve the item. I've also emailed your company for information as to how to track the order to no avail. This is in fact, my third inquiry and I'd like a response from you resolving the matter or tracking the package. My order number is 31811 and was placed on October 3rd. My name is Cornelia Graham and my email is graham_cornelia@yahoo.com Thankyou.