CedCommerce

I purchased the eBay Shopify app which was said to track inventory between eBay sales and my Shopify site. It worked at first, then stopped tracking inventory after about a month. They fixed it after a few days but again stopped tracking inventory again after about a month. This continued until a month ago at which point support stopped responding to my emails pertaining to the inventory tracking feature not working. I understand that sometimes apps will not work due to eBay changes etc., but not every month and there is no excuse to not respond to customers email requests to fix the app. I wish I had read the reviews of CedCommerce before purchasing as they are almost all bad, avoid this app nonresponsive company!

Cedcommerce operates like a scam call center; the goal is to collect payments from clients and they don't complete any work or deliver results. It's an insult this company is associated with Shopify and still existing.

They charge me 680.00 for something I am not even using or signed up currently and wont refund my money. You can upgrade your plan anytime.

Your license has been expired 63 days ago. Kindly choose a plan for continuation.

I purchased Walmart extension for magneto and was promised free upgrades. When I asked to send me the new version of the extension, they said I must purchase support from them. I pointed to their policy that upgrades is free but install requires support, they played games. I recommend not to do business with them. I moved to BSS Commerce which I trust,

Here is the policy
https://support.cedcommerce.com/kb/faq.php?id=185

Upon discovering their website, they provide what appear to be amazing products that can help your company automate transactions with ease. They sell products what appear to be off the shelf meaning when you buy them, it is immediately available for download and can be installed with ease and no errors. Although I understand that same applications from different owners may be different due to the fact that it has been modified. But my experience with CedCommerce is worse than modifying or fixing their particular module. To my surprise, only when you buy their products, that is the only time they will create the product from scratch. Which can make lead time go to months. And after creating the product from scratch, you will experience a lot of errors and bugs. And support is not 24/7. Do not fall for that. They always reply and work India working time. No weekends. No holidays. Not 24/7. No ready made products. BEWARE!

I tried to install the Reverb Marketplace Integration, but it didn't work. That's fine, sometimes things don't work out of the box. So I opened up the chat support, they said the technical team would get back to me. I gave my email address, and waited. And waited. Followups on chat were dismissive, and my emails for an update were unanswered. After 3 weeks, I deleted the app, and left a bad review.
Within 24 hours a representative reached out. No explanations given. Obviously they care more about preserving their reputation than earning it with adequate service.

If I could rate in negatives I would. They stole $1,000 from me. I was told I would have a fully operable site that I can sell items out of. They did not finish the job they promised to do (I will post a photo of a screenshot of what they left out). What they did to me was an abomination before god and man and I hope one day karma gets them. They have no integrity and are unscrupulous. All they do is rob low income people of their money with impunity. The site is not finished at all, I paid both installments, the first one was to be paid BEFORE work was even started! (Proof of purchase was for the SECOND installment!)

I signed up for a free integration to Etsy. The products never transferred correctly and I ended up not using etsy and never was charged for ANYTHING because I was on the Free plan! https://apps.cedcommerce.com/marketplace-integration/etsy#sm_pricing
I never made a sale or got a plan other than the free plan. Then all of a sudden 6 months later with no previous correspondence I find 2 charges adding up to over $300 from them. I wrote them about the illegitimate charge. They sent a form letter. I followed up. They never responded. Steer clear.

We did a shop restore project and seo with them and both tasks were way beyond expectations - shop performance went down and for SEO matters they offered a flat sum for concrete deliverables and then claimed that a perpetual plan with monthly payments is required to achieve project goals. Better beware.

Company never pulled through with the project. Was very spotty on their follow-up and timeline and was never able to produce a finished product for my company. In the end they never pushed it to production and it was a lost project that wasted $$$ money on.

I paid $1050 towards ceniapro theme and some customisation work during July 2021. They installed and showed me on a staging server which was very slow and it took 6 seconds for each page to load which is comparitively slower for todays standards. I initially gave them order only for making website work fast and also for good user experience. They pointed out that the server had issues. The actual installation was kept on hold since I requested to make it work fast. I migrated my entire content to a new server and asked them to implement it and now they are saying that they deleted all the codes and I need to pay everything again. I lost my money and though its my mistake for trusting them that they would do the work for the money paid, I personaly request any work order given to them please make payment only after getting the entire work done.

Stay clear of this company. They do not reply to emails, chat in website and plugins dont work as they should. Bought aliexpress dropshipping plug-in and no responses to my questions. Plugin does not work as advertised.

I had an order made using this app in my Shopify store and the same order number was linked to 2 separate items. On Ebay it showed labradorite earrings on Shopify cedcommerce it showed iolite earrings both were showing to order placed by same customer. Both items were the same price.I sent both items in same package. Later Ebay says the order # was just. For the labradorite earrings. Cedcommerce got the items mixed up and I only received payment for whay Ebay showed. Do not waste your time with this app. I dont know if cedcommerce got the wrong item attached to the order number or if their app allowed someone to scam me. But beware of this problem or scam.

I purchased market place extension and market place add on extension for magneto-2, I update my website Magento version 2.4.5-p2, cedcommerce market place extension not support Magento version 2.4.5-p2 and php 8
I contact cedcommerce support team.
He said pay $350 3 months extend support

I don't pay money because cedcommerce market place extension last update 1 year ago,
I switch to webkul market extension free
Regular update

Don't trust cedcommerce extensions no updates they want on money

I would have given 0 stars if possible. The only reason they deserve 1 star is because of their great customer support. We purchased their online auction system extension for Magento 2. The extension is so bad, that it doesn't do basic auction thing, means highest bidders don't become the winners of the auction. It seemed to me that their extension is incomplete. A lot of features are missing. No ways to filter auctions on catalog page. No reserve auction feature. No proxy bidding. No outbid email/sms notification. Bug while listing an item on auction, if we start an auction at a later time auction won't start at all. No closing soon email. Winner gets email after 2-3 hours. Very difficult to manage auction in the admin panel. It seems the developer who developed this extension had no idea how auction system works.

This app is fantastic! The app's user interface is simple, effective, and user-friendly, making it easy to navigate. Even if you have limited experience with cross-platform integration, the team at CED has done an excellent job with the Wish app. The product management feature allows you to easily sync all of your products, including fine details such as variants and inventory, with just one click. You can also choose to have the app automatically manage this process, making it essential for anyone looking to automate their store on the Wish Marketplace. I cannot emphasize enough how amazing the 24/7 support team is, as they are always available to help with any issues that arise. CED Team, in particular, has been incredibly helpful, going above and beyond by offering to call or message me on Skype when I struggle to sync a new product. I wholeheartedly recommend CED and consider it a must-have tool for any Wish seller looking to automate and scale their business. Overall, this is a highly recommended app!

We purchased their Etsy connector for our BigCommerce store. It was difficult to implement and only got worse as we started to use it. Inventory did not sync correctly and we spent every morning on a chat with them while they tried to figure out what was broken. After about a month we decided to cut our losses and go with Sellbrite. Their support department was responsive and did fix a majority of the issues, but we were left with huge inventory issues.

24/7 support is a scam. You'll be left hanging after the *Free support is over. Even if the plugin itself has issues, you'll have no choice but to pay for their upsell.

Lots of bugs and issues.

Half baked product - they purposely don't develop it so you can pay for their custom upsell