CarParts.comReviews 1,216

Bought a $13 car handle that I paid $25 for overnight delivery so that my mechanic could put it on the next day. Carparts.Com out of Carson, CA, (in live in SoCal) sends it to Las Vegas for shipment and it gets there at 4:20 am, but then FedEx decides not to send it out that day! So they flip it to STANDARD DELIVERY. After I say, "Don't send it anymore," Fed-Ex delivers. I call and say take it back. They do. And return to sender. But guess what, Carparts.Com only refunds your part price -- not shipping. So don't waste your time with Express Delivery by Carparts.com or Fed-Ex. Seems like a racket to me!

Spent several hours looking through online catalogues for a part for my car. Chose carparts.com and called to place my order because it was my first time doing business with the company. The website showed the part in stock and I made my order and received receipt by email. Today, two days later, I received notice the part is out of stock and to call for an alternative. The alternative was almost 50% more than what I originally ordered. Why am I not surprised? The website still shows my part in stock, but the CSR said IT just hasn't had a chance to fix it. They apologized for the inconvenience, and just wanted to sell me the more expensive part. No thank you. My business is going elsewhere.

I bought this part because the fan in my car went bad, so when I had the mechanic fix it and replace the fan with the new fan I received from car parts.com the problems really began. First the fan didn't work at all. We finally figured out that the port was bad or defective because we replaced it with the port from the old fan and it worked fine. I was a little irritated as was the mechanic for having to go through that extra work when I paid $200 for this fan. I went to review the product and tell them I was displeased and they refunded me $20 for the port being bad. The whole fan is now on sale for 150 by the way on their website. But that's not the only problem the fan wobbles because the blades itself is loose and I'm going on vacation next week so I don't have time for this. They've agreed to send me a full refund but that would mean that I have to get my mechanic to remove this fan a. K. a. Pull the radiator hose again and replace it with a new one and they only refund my money once I send this fan so I can't drive my car for and who knows how long so I guess I have a defective part now that cost me $200 minus Minus their little $20 credit don't waste your time go to a company thatll give you the right part that works properly the first time

I bought the glass for a 2014 Ford Mustang driver side door and by far they were the cheapest the glass arrived in 4 days I use my own Clips because it does not come with clips and it's a perfect fit hope this review helps someone!

Quadruple the price savings on about 80% of the parts I shop for. WOW!

Ordered a part in December 2018. CarParts advertised that the part was in stock and would ship in 4-5 days. I ordered the part and because I used PayPal the money was withdrawn from my account immediately ($250.00+). Now the bad news. After two weeks without a tracking number I decided to call. Customer service told me the part was being ready to ship. Another two weeks go by and I call again. Customer service gave me another shipping date for the following week... The next week, a month after order date, I receive an e-mail stating they don't have the part and my account will be credited. Moral to the story... use another part supplier who carry parts they advertise!