Hands down the most honest mechanic I have ever met! I can always get a same day appointment for an oil change or tune up
Very great customer service
They actually took the extra mile to help us with our windshield wipers by putting them on.
Great job all 5 stars
I realize this place (and pretty much all auto parts stores) can be hit or miss but I received excellent service yesterday.
He is my new favorite auto body guy. For real. He's honest, reasonably priced, knows his stuff, is responsive and very friendly.
Awesome service, high quality work and the highest levels of pride in their work. You can't ask for more than that.
This place has been around for a long time and the people that works there are the most honest mechanics you can find in the city.
Your customer service representative was very rude and hung up in my face after simply asking him how many miles an engine had on it. He stated that the warranty will not covered but I did not ask about the warranty. I simply wanted to know how many miles were on the engine. It is not his concern of what I do after I buy the engine. I just needed to know the mileage of the two engines and HE absolutely refused to tell me the milage on the 5.8 after asking about the 5.0 first. He has no Idea what I plan on doing with these engines. After telling him that I only wanted to know the milage and it wasn't my purpose to simply replace the engine, He got mad and told me that I can't do that and it won't fit. And I told him that I just wanted to know the milage. And then he hung up on my face. I will not be buying anything from your website and I will be writing long reviews on every google related review website that I am able to. He should be fired or replaced for talking to customers that kind of way. I wish he worked for me. Disrespectful. I was planning on buying 6 engines from this website including 2 5.0s possible a 5.8 and a 3.0 for a 35i, but your guy just made you loose out on all those sells just want to make that clear! I was about to spend around $15,000 on this website and this guy just totally blew my mind with his poor customer service skills. I do not even care if this is the cheapest place to get the engines I will pay more just because of the disrespect this representative showed.
WORST experience ever with these "people". This is a scam, save yourself the hassle and don't do business with this company.
I ordered a 1997 locking differential for my land Cruiser, they shipped the wrong differential cant get anyone on the phone...
He is great, he totally helped me find what I needed and referred me to the Bay Car & Home Entertainment next door to help me out with putting my front license plate on my car.
Car monkeys are rip off don't stand behind there parts they don't answer there phone they totally me off do don't by anything from them
Incredible service, took care of my blunder on my Mercedes s550, very pleased with their work and customer service.
Very recommendable.
He was extremely, extremely helpful and I'd go back again in a heartbeat.
Labor is cheap, parts are cheap and they will give honest opinions and suggestions
Overview
CarMonkeys has a rating of 2.6 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarMonkeys most frequently mention customer service, credit card and year warranty. CarMonkeys ranks 64th among Auto Parts sites.
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- Wyckoff, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members