CARMONKEYS.com and lowmileageparts.com - same company, same scam artists, and same bs from them... DONT BUY FROM THEM UNLESS YOU WANT SALVAGED PARTS!

ALL WILL HAVE THE same problem with lowmileageparts.com low mileage parts is not what they sell... They sell SALVAGED NON-TESTED parts -- Your engine pictures are almost exactly like mine. - the engine looks rusted and looks like it has not been run in 10 plus years. I am hoping that more people will come forward with complaints against this company and I am certain that we all could get a class action lawsuit against this company and stop them from fraudulently selling salvaged non tested auto parts as supposedly low mileage parts - which is all a front -- to their scamming operation... Take a look at my complaint filed - Report #******* Jul 21 2018 12:09 PM and you will see that I have also been a victim of their unethical, fraudulent business practices. They must be stopped! -- https://www.ripoffreport.com/reports/lowmileagepartscom/wyckoff-nj-*******/lowmileagepartscom-wwwlowmileagepartscom-wwwcarmonkeyscom-carmonkeyscom-jason-hill-*******

UPDATE - I successfully had my money returned back to me from my credit card company and these fraudulent unethical scammers were charged back the FULL AMOUNT I was charged by them for them sending me a not as ordered non tested salvage engine...

BE FOREWARNED TO NOT DO BUSINESS WITH THIS COMPANY -- THEY HAVE ALREADY RECEIVED 76 + unresolved complaints and AN ALERT ON THEIR BBB REPORT OUT OF NJ - THAT STATES --

ALERT BBB has received multiple reports from consumers that CarMonkeys.com is taking orders and processing payments, but delivering faulty merchandise and not providing replacements or refunds... ( might as well add lowmileageparts.com to this alert! Lol...) I hope this information provided helps prevent anymore people from falling prey to these unethical, rude, lying, scam artists trying to sell SALVAGE auto parts as used auto parts AND to not honor their written guarantees on the salvage items they send to honest paying customers... THEY MUST BE STOPPED

I purchased a 5R55E transmission from Car Monkeys. The transmission is advertised as: used, OEM, Tested (transmission run), complete assembly to include a torque converter and oil pan. It came with a 5 year warranty. It sounded good to me. After all it must be good if they gave a 5 year warrantee.
The first problem I ran into was no shipping conformation so after 3 days I called and they couldnt get a hold of the shipper at the time and said they will send me an e mail. No e mail so I called the next day then I did get an e mail. So it took 4 working days from order to shipping, bad sign.
After receiving the transmission I immediately had to clean it in order to inspect it. I found 1 oil pan bolt missing and several half out. I took the pan off to find the filter missing. I did notice that both external end seals had been replaced. I began to wonder what was done and what wasnt done. So I called Car Monkeys again and was reminded that it was a used transmission and not a rebuilt one. Essentially, nothing was done to it, just run and tested. This didnt satisfy me as there were clearly new seals on both ends. At this point I wasnt happy, but I looked it over well, so I thought, and installed a new filter, pan seal and installed the transmission. It didnt engage any gear. All pressures and electrical tested good. I scratched my head, did I miss something or is this a bad transmission. They said they tested and ran it and I have installed many transmissions in my 40 years of automotive work. I had to determine if I made a mistake or the transmission was bad before I returned it under warranty.
I achieved a point where there was nothing more to check externally. I took the pan off and discovered that the down shift inner lever assembly was not engaged into the slot on the manual valve on the valve body. Hence the manual valve is doing nothing. No parts were damaged. So of course the transmission doesnt know what gear I have selected. Now I have rebuilt a few of these and know that the alignment to engage the inner shift lever and the manual valve must be made when installing the valve body to the transmission. This tells me that ether they did not test the transmission because it can not work as assembled or they removed the valve body and didnt install it correctly. I can see that at least the base gasket on the valve body is new so I know that the valve body had been removed. Remember earlier that Car Monkeys said it was not rebuilt. I reassembled the valve body correctly and it ran perfect.
I contacted Car Monkeys again and this was their answer; The transmissions are run and tested prior to being listed for sale, you might have noticed the filter inside was removed. We also remove the valve body to inspect and it is put back on to keep debris out. Any of the sensors wiring harness or electrical is not under warranty and is left on for convenience. Once again you purchased a used unit not a remanufactured. I am glad you got it working however you were to replace the valve body with your own. My answer to them was; Bull, Your site does not say I need to use my own valve body. Tested means it works. Your supplier did not assemble the valve body correctly. I will write an appropriate review.
So the short of it is I give Car Monkeys an F. I urge you to not buy anything from them. Please read their warrantee very carefully. It is really bad. Here is the transmission portion:
All parts are guaranteed to be in satisfactory working order at the time of purchase. Every part purchased through our online store includes up to 5-year unlimited mileage limited parts only warranty, provided you were the original purchaser of the part and you still own the vehicle on which it was installed. This warranty cannot be transferred to anyone at any time. We offer one time replacement of the part that failed. All parts have to be installed within 30 days of delivery.
Parts installed on commercial use vehicles are warranted for 90 days from the date of purchase.

What are the Warranty Terms?
If any part should fail within the warranty period due to defect in material, we will, at our option replace the part or refund your money. You will be responsible to return the part with the original invoice to us properly packed and secured for shipping. Once we receive the part we will check it for our original markings, and proceed with approval of your warranty claim.
All parts must be installed by a certified mechanic at licensed repair facility.
All warranty claims have to be initiated via email with precise explanation of an issue. Additional documentation may be required.
What is NOT Covered?
Improper installation of the part
Failure due to accident or collision
Vehicle is found under manufacturers recall
Abuse, misuse, vehicle modification or vehicle is used off-road or for racing purposes
Part is installed in vehicle other than the manufacturer designed the part for
The installer failed to clear computer codes
Failure due to fire, theft, vandalism, acts of terror, explosion, lightning, earthquake, hurricane, water damage, freezing or any other environmental conditions
Vehicle was operated for prolonged period of time after the parts failure

Transmission

Check the flexplate for cracks or excessive wear on the starter teeth.
Replace oil pan gasket, front and axle seals and replace filter (if applicable).
Flush & inspect transmission cooling lines. Follow manufacturer's recommendations.
Properly align torque converter (Automatic Transmission Only).
Finish installation of the transmission. When finished, add transmission fluid to manufacturer's specifications. Start the engine and add more TF immediately. Additional fluid can now be added until the transmission reads full on the dipstick.
Reset control module codes.
Adjust throttle position sensor cable.

I used Carmonkeys site to get my car engine information to purchase a Transmission by using their Vin# decoder. The information looked right, make, model, 4x4 sport everything a consumer would know about their car... except it listed my engine as 4.7 L when it is actually a 5.9 L. When the trans was delivered, it was the wrong transmission, it had over 180,000 miles on it, it was rusted everywhere and the sensors were broken. When I called to ask how that was tested and how it they could pass it with a 5 year warranty, they said they tested it while still in the original car (came from B&R Auto Wrecking) and no chunks came out... Hum. I had to return the transmission at my cost to get it off AAMCO's property. I emailed Carmonkeys.com; below is the customer service you should expect if you buy from them.

From: CarMonkeys [mailto:*******@carmonkeys.com]
Sent: Friday, August 04,2017 10:26 AM
To: Michelle
Subject: Re: Order Number: *******

You're free to do what you want. We will work with the credit card company to recover our restocking fee.

On Fri, Aug 4,2017 at 1:16 PM, Michelle > wrote:
I am disputing the full charge on my card for the faulty and incorrect Transmission, with that said the Transmission return has been submitted.

From: CarMonkeys [mailto:*******@carmonkeys.com]
Sent: Friday, August 04,2017 7:49 AM
To: Michelle
Subject: Re: Order Number: *******
You are responsible for ordering the correct part for your vehicle.

On Fri, Aug 4,2017 at 10:20 AM, Michelle > wrote:

You are also responsible to supply the correct information to your customers. I used your sites information to make my purchase. I've seen others that have ordered from your site have the same complaint and you giving that same response. Rather than fixing the information on your site you are willingly giving false information to your customers then laying blame on the consumer.

Sent from my iPhone

On Aug 4,2017, at 5:55 AM, CarMonkeys <*******@carmonkeys.com> wrote:

You are responsible for ordering the correct part. You have the address to return the transmission, that is still the address to return it to.

On Thu, Aug 3,2017 at 5:31 PM, Michelle > wrote:
Hello,
I was thinking about keeping the transmission even though it has 180k miles on it however when I called my mechanic at AAMCO he now notified me that the wrong transmission was sent. I found the transmission model by using your sites Vin# decoder. Your decoder showed that my engine was 4.7L when in actuality it is 5.9L, I based the purchase off of your sites information. I need to know how you are going to help me resolve this and return the transmission. Below is the information given on Carmonkeys.com when you enter Vin# 1B4HS58Z12F*******.

Great Site To Buy From.

What a great automobile service place.

Very Good Used Auto Mobile Parts. Couldn't ask for better!