Caring Transitions of Campbell

Stay away from this company at all costs. They are unethical and a complete rip off. They told us they would take a credit card then demanded a personal Zelle. We asked several times for an invoice and 3 weeks later they send on with late fees. Stalker calls day and night after that to collect. We will be contacting the BBB to report the issues. We were told after the fact they are horrible and the facility the referred them will no longer.

I saw one of their items online called and paid for it with my credit card. Had a friend to go by and pick it up Only to find that it was marked up and sold for double of what I paid. Now I have to fight to get my money back dishonest would not recommend them for anything. They have terrible feedback plus now they've committed fraud lost $51.36 sending my credit card statement and a letter to the attorney generals office

Caring Transitions cost us $3000 more than what we should have spent on our move. We went with them because they said they would auction furniture we didn't want to take to our new location. We gave them items that cost us more than $15,000. We got about $600 dollars for these things. One of our items was a dining table and eight chairs we paid more 5han $4,000 for. After all the subtractions for various fees, we netted between $16 and $17 for them. The table was handmade by a skilled craftsman. They sent us a link to their supposed advertising. We could find no mention of our sale at this link. That was their advertising. In addition, they supposedly sent an email to a list. We asked for information about this list and didn't get an answer. We think they may collect people's beautiful possessions and sell them for nothing to resale stores. AVOID THIS COMPANY! They are predators.

Took over a month to receive items, shipping cost was outrageous, and everything was thrown into a box carelessly. All of that hats were pancaked. Absolutely no regard for the integrity of the items sold. CTBids of Campbell, CA. Rebecca Hasbrook.

I chose one star, because it did not allow me to choose zero stars. My family used this company to disburse personal items of our deceased parents. (They were highly recommended by our realtor). A home they created together for over 45+ years before they passed. Many items (like other reviews i wish I read before hiring them) were priceless to the family but realistically we understood the risk of low sale prices. We entered into the contract knowing (what we were told / what we signed) was the cost as well as the statement "in the end, we'll be giving you a check". Reality, in the end we not only received zero dollars from the estate sale (which by the way sold at a higher dollar then we were quoted for the entire cost), but ended up paying double the cost we were quoted stating "extended setup fee". This company advertises itself as "charity" and "helping you/your family transition"... The actual truth, they are a for-profit business and have no regard for you, your family members, the property or items sold / not sold. Their sole function is to turn a profit. Which at face value is not a negative opinion of them... they just need to ensure when meeting with potential clients, they advertise as such... families like mine, would have made a different choice. Additionally, on pick up day (this is for the sellers/future clients) - have an owner on site during the setup and pickup day. They will allow buyers & workers to trample mud, dirt, ding walls, etc on the inside and have zero regard for the outside of the property (driving/parking on grass) claiming "that's just how it is", "we'll broom sweep up the dirt" and "it will grow back". It was hard enough losing our parents but to watch them completely disrespect their memory was an emotion we did not expect. I know better than to hire a company without research, but they came highly recommended and we trusted them during our deepest moments of grief.

Told we had so much stuff to sell, then they botched the auction, kept $5,000 for themselves and we got $17 for 70+ years of household antiques and furniture. Then they lied to our BBB complaint and never paid us for the 40 items they resold without permission. A bunch of crooks that care about nothing except taking your money. Please read these reviews and don't be a fool to hire them like we did.

I hired Caring transition to help me clean out my mothers home. They did a great job on the clean out but as far as letting them auction off your family's home contents it's not worth it. My parents home had some beautiful antiques and collectables and we literally made nothing on those items. I don't believe they have a good online audience. In the end they made money and I was left with an additional bill to pay them. Not cool when your doing this for a love one in a nursing home and money is needed for there care.
Below are some items from there home and here's what they sold for. Rocker-$20 antique Victorian parlor table-&25.

I figured out where they came up with Caring in their title. They care about how much money they are going to fleece you for when the job is done.
My contract stated there would be two workers between 3 and 6 hours. At the stated start time five workers showed up and they were expecting a sixth. My new apartment is 1000 sf. Of the five workers none were the manager I contracted with. In fact none of the five seemed to be a supervisor or leader. They all split up into different areas of the apartment and that's where each stayed for the next three hours. None seemed to have any organizing skills. They all opened boxes and put items wherever they could find room. The worst part of this unskilled and unsupervised group is I was being required to pay $75 per hour for each of them.
After they left I looked around and didn't really feel any more organized than before they arrived. I am a 83 yo, handicapped person and wanting help to get organized was extremely important to me. I found it necessary to hire a different professional organizer. This time I did my homework. I found a local organizer with very high ratings. She told me it might expedite the process if she brought one other organizer. Here's a big difference. The owner of this company is the organizer and she does the organizing. She also charges $75 per hour but her help was only $35 per hour. Her help could out work/out organize any of the previous five. They spent 3-4 hours undoing the mess that Caring Transitions left.
Everything is still not perfect but I now have a apartment I comfortable living in.

I won a bid last night. Pick up is one day later, had to leave town for emergency. Asked if I could p u late or next day. They said no. Out 300 dollars. Woman rude was even confused by the auction took place at the Villages, Florida. Horrible.

It is unfortunate that I have to write this negative review of this business. They come across as nice, caring, helpful people but in the end they are not. My experience was painful and dishonorable to my lost loved one. They spoke of honoring her memory and carefully sorting her things. Instead, they, without consulting the family, donated, threw away, or otherwise got rid of the bulk of her estate and sorted just enough of value to cover their costs. Adding insult to injury, after informing the family that all of the inventory had been unknowingly disposed of and the sale had netted no profit at all, this firm tried to extort more money from this grieving family in the form of previously undisclosed additional fees. Shameful, unethical behaviors in my opinion. Taking advantage of people's weaknesses. Like wolves in sheep's clothing who promise joint rewards but then rob you of it all. My recommendation is don't let this company rob you too.

We would NEVER, EVER do business with CT! They told us we had over $5,000 in goods up for auction, so how on Earth did they justify sending a check, after the fact, for a paltry sum of $250? So many questions we had and were never addressed. Rather, they ghosted us once the auctions ended, cut off all communication and then conveniently demanded that we contact their attorney! What were they hiding is exactly what we wondered and continue to do so. We are currently working on a detailed complaint with The Attorney General's Office! They screwed the wrong family and if we have anything going on here, we will prevail! DO NOT HIRE!

This company of con artists will feast off of your grief. They "auctioned off" 2 rooms of furniture (living room and dining room) + kitchenware / rare china set, flatware, appliances (most unused and still in their original boxes) from my deceased family member for less than $80. They did not let us know when the "auction" would take place and when we called them to find out, they said it was already over - that they "were not legally required to release scheduled auction dates to us, just the public." To exploit people after the death of a loved one is ghoulish and horrifying. Please protect your family and stay as far away as possible.

Probably some of the older ladies are ok but the y took our possessions to a WAREHOUSE and we never saw another dime they sent a truckload of empty boxes of my moms jewelry back to us and left before we could even get to the front door they are CROOKS i will advise anyone to use any other estate sale dealer

The owner is a pathological liar and a thief. Don't trust with your jewelry or home. Intentionally make their billing convoluted so they can gouge customers. Don't use b

These people are not to be trusted. The remove items from site for their own personal use w/o permission or payment. THEY feed on the vulnerable. They don't know the value of anything Take way to long at what has to be done (charge by hour). Fees are outrageous! Try to charge by the hour and a commission! Do Not Use. NOTHING SHORT OF CRIMINAL

I contacted Transitions in an emergency situation and they came through like "Champs"! Packed everything quickly, friendly and nicely. Moved the client into her new home and set everything up for her as well! My communication with Nan Coleman and Stephanie Proffitt was kindness, caring and just plain "Sweet"! They set up an auction that went tremendously and quickly! I could NOT have worked with two better Ladies! Thank You BOTH! Chet Olive

This company is a franchise and cares more about selling there program than your homes valuables. Use Maxsold or any other competitor there Terrible

Complete sham! KenE Stocks Denver Central franchisee is a complete con artists! Ray Fabik the president of the company is equally useless. "careless transactions" took on my mother's estate by way of an industry referral. The people who gave the referral ended up having to finish the estate sale that he couldn't be bothered to finish. Which in the end was a good thing because they actually split the proceeds. Caring Transitions will contract every penny of the proceeds into their pockets. And invoice you after selling you loved ones stuff. Horrible company!

We had a horrendous experience with this company, specifically the Campbell, CA franchise. Unreliable and unprofessional (late to every single meeting we scheduled), unethical (the owner actually prioritized taking her dog to the vet for a non-emergency appointment over moving my parents into their place), and unable to fulfill their commitment to us. They were 3 days late moving my 90 year-old parents into their new home, ended up walking off the job without even telling us (they simply disappeared!), and then sent me threatening and nasty messages when I refused to pay them the balance due. Regrettably, I reached out to the national company two times, filed detailed reports, was promised a return call from management, and have not heard back. Do not hire this franchise, and better yet, go with another company completely. There are so many great ones out there.

"Caring" should be deleted from their name. This is a franchise who charge for everything until you are left with nothing for your belongings. I guess it is legal, but I found them to be a total rip off, and would never recommend them for anything. You are better off donating your things to charity.

Lisa Schuster of Caring Transitions of chapel hill nc did a wonderful job with our move. They had a schedule to come a day before the move to pack non-essentials. They were packed nicely and labeled so the very same people would know exactly where to put things in the new apartment. We highly recommend them.

I bought a item and it took 14 days to get any response from her and suddenly when I retracted my bid and asked my credit card company to refund my money she responded
That's fine, and none of that is true. I explained to you the break down of shipping costs, you violated our terms and conditions and you can no longer bid on auctions on CTBids. Please learn to read instructions before bidding. Buyers like you are a nuisance. You don't understand how auctions (or shipping) works. You were given the cheapest shipping rate and refused to pay. I did absolutely nothing wrong.

We contacted Caring Transitions to help us liquidate my mother-in-laws estate after she passed. She had an enormous home filled with many many items she and my father-in-law collected during their lifetime and we had no idea where to begin.
We contacted them, set up a consultation and it was completed within 15 days. The whole process was seamless and brought our whole family the peace we needed as we tried to process and morn our loss. I'm glad I didn't read these ratings before we made the decision to use them… I can't imagine a better scenario than what we experienced and I'm truly grateful.