Karin M.

We had a horrendous experience with this company, specifically the Campbell, CA franchise. Unreliable and unprofessional (late to every single meeting we scheduled), unethical (the owner actually prioritized taking her dog to the vet for a non-emergency appointment over moving my parents into their place), and unable to fulfill their commitment to us. They were 3 days late moving my 90 year-old parents into their new home, ended up walking off the job without even telling us (they simply disappeared!), and then sent me threatening and nasty messages when I refused to pay them the balance due. Regrettably, I reached out to the national company two times, filed detailed reports, was promised a return call from management, and have not heard back. Do not hire this franchise, and better yet, go with another company completely. There are so many great ones out there.