Caring Transitions of Campbell

These people are not to be trusted. The remove items from site for their own personal use w/o permission or payment. THEY feed on the vulnerable. They don't know the value of anything Take way to long at what has to be done (charge by hour). Fees are outrageous! Try to charge by the hour and a commission! Do Not Use. NOTHING SHORT OF CRIMINAL

The owner is a pathological liar and a thief. Don't trust with your jewelry or home. Intentionally make their billing convoluted so they can gouge customers. Don't use b

I am reviewing Caring Transitions of Central Iowa. For the most part, the decluttering went smoothly but I felt very rushed as there were three people decluttering all at the same time & most of the time, I wasn't consulted by two of the three individuals about things that should be thrown in the garbage. As you can see from one of the photos below, they advertise "staging home for resale" which includes cleaning the home, carpet cleaning, etc. As you will see from the other photos attached, there was absolutely no way my home was "staged for resale" - the front of the cupboards weren't wiped down, there were cobwebs in the lights in the kitchen, & dead bugs in the florescent lights in the kitchen. The main bathtub/shower combo still had dirty streaks on the shower walls, the grease on the stove was not cleaned off, the oven was not cleaned, there were cobwebs on the light at the bottom of the basement stairs, & there was dust on top of the lights in the bathrooms. I was charged $375 which they took out of my down payment check. I had to end up hiring another cleaning company to clean what they didn't clean & I had to pay $200 for that. When I contacted Caring Transitions about this, I was informed they didn't have time to do it. They knew I needed to get the house listed with a realtor right away but once they had their money, they didn't even try to make it right. I sent them a copy of the bill from the second cleaning company & asked them to reimburse me since they didn't do the job they were paid to do. That was one month ago today & I've heard nothing from them.

Probably some of the older ladies are ok but the y took our possessions to a WAREHOUSE and we never saw another dime they sent a truckload of empty boxes of my moms jewelry back to us and left before we could even get to the front door they are CROOKS i will advise anyone to use any other estate sale dealer

My parents trusted Caring Transitions of Columbia, SC (CT), to represent their best interest. To "care" about them during the sale of their belongings as they down size and "transition" to a retirement community. In the end, my parents paid a total of over $8,500.00 to Caring Transitions and no longer have the possessions they could not take with them.

I have contacted the corporate office. They tell you they will look into it, but since this is a franchise they do not hold any liability, liability is with the franchise owner. It has been two months and no resolution.

Fortunately, my parents are in good shape, the loss of money has not broke them, but some people are not as fortunate.

I am sure this service works well for other, I would presume because the owner is actually a caring person and is caring for their customers instead of looking to gouge them for their own financial gain.

I suggest to really research the owner and company, do not go off of what they say, but what is in the contract. Your best bet is to simply donate the items or hire some help, load up the items and sell them yourself at a flea market or online.

I hired caring transitions for an estate sale and clean out for our loved one who passed away very abruptly. They were very reasonably affordable, efficient, caring, thorough, and went above and beyond! Prior to meeting and hiring this amazing service. It had been two years of absolute overwhelming hell trying to get things sorted and completed and done in a timely manner. The men and women who work at caring transitions, walked hand-in-hand with me. Sorted, packed, and handled all of my deceased loved one's belonging, with love care, and appreciation. They went above and beyond to make sure my needs were met and that I was okay with the process. They eliminated so much of my stress worries and the concerns of this exhausting and complicated process, handling it with dignity, grace, and professionalism I've never experienced before. This amazing company was able to eliminate all the emotional and extremely difficult tasks that were expected of me during such a devestating time, so that I could direct my attention, to more pressing matters, and providing me the relief and peace of mind, of knowing everything was taken care of and handled efficiently and appropriately! It was a breath of fresh air to know that there are people out there that run businesses that still care about their clients and treat them as such! I will be forever grateful for this company, the employees, and all the help that they provided for me and my family during this time devastatingly challenging time. I highly recommend caring transitions! I personally intend on continuing to use them whenever needed in the future! Thank you caring transitions for everything!

I hired Caring Transitions of Myrtle Beach, SC to empty my home and ready it for sale, as I am critically ill and had no way to return to my home. I also had no relatives who were able to assist in this process. The owner assured me of their caring and professional assistance, and gave me a monetary estimate of the costs involved, as well as the details of the process. The cost of the services were 40% commission of the total gross sales from an online auction, plus $70.00/ hour for labor, plus an estimate of $2800. To complete the process. There was to be approximately 300 items placed in the online auction. When my house sold quickly, they downsized the auction to under 200 items as they claimed there was not enough time to ready all the items. As the owner continually "blessed my heart" with her fake empathy, she took complete advantage of my situation. Many of my possessions mysteriously disappeared and I was only told that "everything sold." Although the sorting and packing of items was efficient, the overall cost was emotionally devastating and exceeded a monetary cost of almost $7,000 dollars! If you are alone, elderly and/or unwell, do not endeavor to use this company! I would not recommend Caring Transitions of Myrtle Beach to anyone!

They prefer to work with dead people. No questions asked, take the money and run. They don't like people overseeing their crew. Big red flag. When asked for itemizing their fees, they declined. Rude!

My friend hired these people to help clean out items in his house to get it ready for sale. Well they took advantage of his situation ashehad to be out of town when they finished up the auction and there were items he emphatically said they were off limits and they went ahead and sold. They even sold his bed that he needed to sleep on and the kicker was it was only 4 years old and they let it go for 25.00. When he asked for a itemized list of what sold and how much they told him they didn't have one. This is not a way to run a business. DONT HIRE THESE PEOPLE THEY ARE COMPLETE RIPOFFS.

AchlaK with the Ann Arbor franchise is untrustworthy and a liar. 'All sales final' is bs as I never received what I won and paid for on their auction site. Screwed we around and then refused to deliver, mocked me in the process. Never actually spoke to her; she screens calls and offers lame excuses by voice mail and email. Corporate office is no help and Roadruck backs the franchise holder's fraud with 'sorry' but no real action or transparency. See the screen shot below...even the corporate website still identifies these as items I won...but I'll never receive. AchlaK even stated that least one other person did not receive their item from this sale. Submitted reports to BBB and the MI Attorney General's office; her responses do not refute the facts of the case but suggests that I'm mean for pointing out her fraud, lies and unethical business practices. The MI AG has started a case file to record further complaints on her business conduct so I encourage anyone who has been mistreated by CT in Ann Arbor to send an online complaint to their office. It also appears from other reviews that this is not unusual conduct for her as others have referred to her as a weasel. She was suspended by the Michigan State bar since 2018; reviews suggest her unethical behavior also occurred when she was a practicing lawyer. Be wise and DO NOT trust Caring Transitions with your estate sale needs. There are lots of companies offering these services locally that I have dealt with over the years that performed perfectly. I've been involved in hundreds of online auctions and this is the first time I've ever had a problem with purchase and delivery. Attached are photos of the 'sold' items and the screen shot of the CT website which clearly indicates 'clearing out the storage unit' so the entire taking care of sensitive family business at the end of life that achlaK and CT claims is pure bs, a deception, fraud, a lie. Caring Transition of Ann Arbor deserves ZERO stars and should be avoided as achlaK is at her core dishonest and not worthy of the consumer's trust.

Do not use this company they will take all your stuff then tell you they don't know what happened to it, don't turn your back when you're not looking your stuff will suspiciously dissappear.

I chose one star, because it did not allow me to choose zero stars. My family used this company to disburse personal items of our deceased parents. (They were highly recommended by our realtor). A home they created together for over 45+ years before they passed. Many items (like other reviews i wish I read before hiring them) were priceless to the family but realistically we understood the risk of low sale prices. We entered into the contract knowing (what we were told / what we signed) was the cost as well as the statement "in the end, we'll be giving you a check". Reality, in the end we not only received zero dollars from the estate sale (which by the way sold at a higher dollar then we were quoted for the entire cost), but ended up paying double the cost we were quoted stating "extended setup fee". This company advertises itself as "charity" and "helping you/your family transition"... The actual truth, they are a for-profit business and have no regard for you, your family members, the property or items sold / not sold. Their sole function is to turn a profit. Which at face value is not a negative opinion of them... they just need to ensure when meeting with potential clients, they advertise as such... families like mine, would have made a different choice. Additionally, on pick up day (this is for the sellers/future clients) - have an owner on site during the setup and pickup day. They will allow buyers & workers to trample mud, dirt, ding walls, etc on the inside and have zero regard for the outside of the property (driving/parking on grass) claiming "that's just how it is", "we'll broom sweep up the dirt" and "it will grow back". It was hard enough losing our parents but to watch them completely disrespect their memory was an emotion we did not expect. I know better than to hire a company without research, but they came highly recommended and we trusted them during our deepest moments of grief.

This company is a franchise and cares more about selling there program than your homes valuables. Use Maxsold or any other competitor there Terrible

CARING TRANSITIONS IS NOTHING BUT A FRAUD! HA! ABOUT AS "CARING" AS A ROCK! WE DID BUSINESS WITH THEM IN JUNE OF 9-***
27-22-FRANK'S REVIEW OF CARING TRANSITIONS***THIS YEAR, 2022. **
WE ARE CONFIDENT THIS COMPANY COMMITTED FRAUD AGAINST US. OUR "STORY" IS A COMPLICATED ROADMAP, BUT SUFFICE TO SAY THE COMPANY FORCED US TO PAY FEES AFTER THE FACT WHICH WERE NOT TOLD TO US BEFORE WE BEGAN DOING BUSINESS WITH THEM... and so many more deceptive business practices! AFTER GIVING THEM ACCESS TO OUR HOME WITH MORE THAN $5,000 IN SALES, WE ENDED UP WITH A MERE $250.00. WE WERE SHOCKED TO DISCOVER SO MANY FEES, AND *CT FAILED TO EXPLAIN THEIR PRICING SYSTEM AND DID NOT GIVE US ANY OPTIONS FOR PRICING, E.G. RESERVE PRICING, ETC, DURING OUR INITIAL MEETING, SO MANY "LITTLE DETAILS" WERE NOT DIVULGED, WHICH HONESTLY WOULD HAVE GIVEN US PAUSE IN MAKING OUR DECISION TO HIRE THEM IN THE FIRST PLACE. WE ARE PLANNING TO FILE A COMPLAINT WITH OUR ATTORNEY GENERAL OF MINNESOTA AND CONTACT ALPHA NEWS, THE LOCAL TV STATIONS AND MORE FOR SHADY BUSINESS PRACTICES, NAMELY FRAUD. SO TAKE THAT ONE CARING TRANSITIONS-YOU MESSED WITH THE WRONG PEOPLE. YOU WILL BE HEARING FROM OUR CONTACTS SOON! WE ALSO HAVE SPOKEN WITH OUR FAMILY ATTORNEY FOR HIS LEGAL ADVICE. WHEN WE TRIED TO CONTACT CT FOR DOCUMENTS WHICH ARE VITAL TO OUR CASE, THEY REFERRED US TO THEIR LEGAL COUNSEL... SO 2 CAN PLAY THE GAME NOW! WHY WON'T YOU WORK WITH US INSTEAD OF HIDING BEHIND YOUR ATTORNEY? MAKES YA' KIND OF WONDER...

We hired Caring Transitions for our second estate sale. We had one sale late spring, that sold a lot of our stuff. I needed to finish downsizing, as my husband has dementia. The local manager of Caring Transitions is really nice, as he's telling you he is there to help you get through this difficult transition. It is a business preying on people in real need of assistance in gaining some financial benefits from a lifetime of investing in things they enjoy and love. I can't speak for all Caring Transitions franchises, but the one in the Augusta, Georgia area is out for the money, and blaming the customer if you complain. It started with our possessions being lumped in plastic tubs and listed for a $1 per tub. I was told not to watch the online sale, because it changes dramatically toward the end. How does a tub of items worth several hundred dollars get sold for $11? And, the guys who were brought in pack and move us were absolutely the worst. We rented a POD, but instead of packing it properly, they put in an outdoor swing and other items that were not broken down to fit properly. Parts were left on the ground, and it was dumb luck that I found what would have been expensive replacements. The cleaning crew (not a part of Caring Transitions!) had to keep pointing out items that were left behind. In the end, the cleaning crew I hired gathered everything that was left behind, and are holding them for me. We got our stuff in the new house. 60+ year old china from Vietnam was not wrapped. Precious art was tossed in boxes with other items. There were many boxes that weren't even full. They packed heavy pantry items in huge boxes, and hangers in small book boxes. Furniture was broken, but the local Caring Transitions manager said it was my fault as it "had to have been broken before the move." It was NEW! All I can say is the local Caring Transitions manager in the Augusta Georgia area is ready to blame the owner. His people never do anything wrong. BTW - He sold over $9000 in items. We are going to be lucky if we get $2000. So much for their 35%. It is way, way, way more. That money was for my husband's care.

I just returned this evening from driving to Fort Myers to pick up the items I won in auction. When I arrived at the pick up location the franchise owners were shady as all get out. They looked at me and treated me like I was some kind of thief...I won fragile valuable items (like fine china) and when I was let into the pick up location (which is in some run down ghetto side street strip shopping building) I discovered the owners had NOT packed up ANYTHING in boxes. Everything was sitting on a table and they told me to take the stuff out to the car. I asked if they had boxes at least and they said they didn't. I asked if they have old newspaper or butcher paper so I could wrap up the fine china to protect it from breaking/damage in transit in my car and they said they didn't...Then at the end of picking up all of my stuff I simply wanted to go back in the "store" to thank them. The lowlifes had literally locked the door while I still had some items on the table where they stacked all of my stuff...The whole experience was horrible and I can only imagine how these people running the Ft. Myers franchise actually treat the familes and people that are trying to sell off their stuff...I will never ever EVER bid on another auction that the Ft Myers franchise runs...I don't trust them...The whole transaction and process of picking things up made me feel like I was at some crack dealers house and that the crack dealer (auctioneer) was paranoid of everything and certainly not willing to take responsibility for being lazy and careless, let alone creepy in how they acted and how they locked the door on me...I would give 0 stars if I could but this web page makes me choose at least 1 star...They certainly don't deserve even a 1 star rating!...****TAKE MY ADVICE, DO NOT CONDUCT BUSINESS W/ THE FT. MYERS FRANCHISE EITHER AS SOMEONE SELLING THINGS OR SOMEONE BUYING THINGS****.

Wish I had followed my own advice before engaging Caring Transitions in Baltimore, Maryland (the Baltimore Franchise) to handle a July 2021 "Estate Sale" for our recent relocation. Our home in Maryland was nearly 7,000 square feet and filled with 40+ years of collectibles, antiques, furniture and valuables (yes, lots of stuff that would be considered junk too, I'm sure)... The big mistake I made in engaging Caring Transitions was not fully understanding the 'sales pitch'... I thought they were going to charge me hourly rates (65 an hour) for all their prep, packing, etc. plus charges for packing supplies and for monitoring the auction, running it, etc. Turns out they do charge for all of that at 65 an hour plus a 'Lot Preparation Fee' called "Sale Management and Creation on their "Total Services" listed on accounting I received... AND they charge 35% of all sale proceeds (after deducting credit card and PayPal fees) in addition to all the labor charges. That 35% is across the board, regardless of sale value... so, for example $5500 of highly collectible bourbon took a 35% haircut along with everything else... In addition, the "Online Auction" for our rather large sale only lasted three or four days... there was no way we got adequate exposure or time to sell at reasonable prices. It appears that the 7,000 plus buyers they tout to people like us are knowledgable that a Caring Transition auction is a good place to 'steal stuff' at below bargain basement prices... sure, I know that a lot of household stuff is of minimal value when you go to sell it... In a Caring Transitions online auction EVERYTHING seems to have minimal value. The bottom line for our activity with them was a sale that generated $22,700... after all their fees and charges plus their 35% commission on the sale, they calculate that our 'net proceeds' are $3,700 - less than even the value of the Bourbon... should have kept it... would have at least eased the pain of doing this... If you are considering Caring Transitions PLEASE BE CAREFUL and take your time before signing anything with them. It is going to cost you a lot more than you might think from the sales pitch! You have no leverage once your sale is 'done'... it can't be 'undone'... BUYER BEWARE!

IF WE COULD DO IT ALL OVER AGAIN, WE'D MAKE SURE WE GAVE ENOUGH TIME TO VET THIS COMPANY-WE WERE UNDER AN ENORMOUS TIGHT TIMELINE (AND THEY KNEW IT AND CAREFULLY "GROOMED US" TO TAKE ADVANTAGE OF OUR PREDICAMENT! OUR HOUSE SOLD QUICKLY, SO CT COULDN'T WAIT TO GET THEIR HANDS ON OUR ESTATE! LITTLE DID WE REALIZE THIS WAS THEIR M.O., TAKING ADVANTAGE OF SENIOR CITIZENS. WE LOST MOST OF OUR 50+ YEAR ESTATE TO THEIR GREEDY HANDS. LIES, DECEIT, A HUGE SLICE OF DECEPTION AND PROBABLY MOST CRIMINAL WAS THE FACT, TO THIS DAY, 7-10-23 (WE DID BUSINESS WITH THEM IN JUNE OF 2022), WE HAVE NO IDEA WHERE MOST OF OUR "STUFF" ENDED UP. WE EVEN TOOK PHOTOS OF THEM CARTING AWAY CHERRY WOOD BOOKCASES, A BRAND NEW GAS GRILL WITH ALL THE BELLS AND WHISTLES, AND SO MUCH MORE WHICH WAS CONVENIENTLY COVERED SO WE WOULDN'T KNOW WHAT THEY WERE UP TO! WHEN THEY SAW US TAKING PICS, THEY IMMEDIATELY BECAME VERY AGITATED AND WARNED US TO STOP. WE HAVE EVIDENCE FROM BUYERS WHO ARRIVED AT OUR HOME, WHO TOLD US THEY LIKED THIS AUCTION HOUSE BECAUSE THEY COULD GET SOMETHING FOR NOTHING. WE HAVE BEEN VERY TORN AND UPSET ABOUT OUR SO-CALLED BUSINESS TRANSACTION WITH THEM! WE NEVER WOULD HAVE HIRED THEM IN THE FIRST PLACE IF WE'D KNOWN WHAT THEY WERE ALL ABOUT. AND, NEVER MIND CALLING CORPORATE-THEY ARE WORTHLESS! DO YOUR DUE DILIGENCE BEFORE HIRING *ANY* ESTATE SALE COMPANY!... CERTAINLY AVOID CARING TRANSITIONS AT ALL COSTS!

Don't do business with them. They deceive you and rip you off. Find reputable companies can do better than this company.