Hello, Christopher, we appreciate your feedback and want to clarify our stance. At our firm, we are committed to ensuring accessibility for all clients, including those with disabilities. We want to assure you that we would never turn down a case solely due to the need for a required accommodation. However, it's important to note that the decision to take on a case involves multiple factors, including the complexity of the case and our current caseload. I was unable to locate your information in our system, and our priority is to provide the best possible service to our clients while considering logistical and resource-related aspects. If you have concerns or questions about our accommodations or case evaluation process, please don't hesitate to reach out to us directly. Your satisfaction remains our goal here in Client Experience, and we're here to assist you. cx@forthepeople.com - Melissa F
Hello, Christopher, we appreciate your feedback and want to clarify our stance. At our firm, we are committed to ensuring accessibility for all clients, including those with disabilities. We want to assure you that we would never turn down a case solely due to the need for a required accommodation. However, it's important to note that the decision to take on a case involves multiple factors, including the complexity of the case and our current caseload. I was unable to locate your information in our system, and our priority is to provide the best possible service to our clients while considering logistical and resource-related aspects. If you have concerns or questions about our accommodations or case evaluation process, please don't hesitate to reach out to us directly. Your satisfaction remains our goal here in Client Experience, and we're here to assist you. cx@forthepeople.com - Melissa F