Concorde Van Lines

My move is complete, and I now understand all those five-star reviews. On-time. Professional. Efficient. Courteous. Careful. Well-equipped. COVID-prepared. They get five stars in every category from me. I essentially paid for two guys and a truck for two days. I felt it was a bit on the high side, but having no problems or issues makes it worthwhile. Paying for quality. I highly recommend Concorde Van Lines to anyone!

Delighted to give my full recommendation! The moving guys were incredibly professional, efficient, and personable. They arrived promptly, worked quickly and safely, and made me feel confident that all of my belongings would be handled with care. They skillfully tackled three stories of stairs. I was genuinely grateful for their kindness and sense of humor during the stresses of moving! Communication with Concorde Van Lines was accessible from the get-go.

From the initial site visit through the entire moving process, Kenneth and Gilbert communicated with me at all times. The team was hard-working, courteous, and efficiently packed my belongings. I have a lot of delicate champagne flutes, wine & drinking glasses. Not a single breakage. That's impressive! They dismantled my beds and reassembled them in my new home effortlessly. My every request was met. I have no hesitation in recommending this company.

Cowley, and Rhodes man with the beautiful blue eyes did more than a WONDERFUL job. Edwin was quick, prompt, and professional. The guys I mentioned above were swift, careful, and respectful of our things. They finished a fully furnished 1br/be in AL and drove to TX with a stop at our storage facility before heading over to the house in exactly four-hours! I was SOOOOO impressed. Their prices are reasonable and fair. I would recommend ******* stars if I could.

Concorde Van Lines did such an outstanding job that I felt compelled to write a review. Miller provided stellar customer service, friendly and professional, extremely kind and responsive even on weekends. The movers who came to load the van as well as the driver were all equally incredibly nice and impressively efficient. Thanks for the fantastic work and experience!

I was really impressed with the Concorde Van Lines. Moving house is mega stressful, to say the least as I realized I had acquired so many things. The guys that arrived to help pack our items were friendly, decisive and upbeat. They had logical ideas - were professional, fast, and above all communicated very well. I will use them again and would not hesitate to recommend them either. Competitively priced amongst others too.

Concorde Van Lines was conscientious and neat with wrapping up my furniture, thoughtful approach, and worked efficiently. Impressively, they also kept a generally positive attitude and were very polite throughout the move. Both kept their face coverings on during the move. All in all, I highly recommend them and would love to use them again for another move.

I was really pleased with the job this company did. Right from the start with the telephone booking they were helpful and straightforward. Guys were efficient, friendly and speedy and got two sofas out of a hard to access property with no fuss. I felt everyone went out of their way to help. Much more reliable than bigger firms which contract out. Highly recommended.

AVOID AT ALL COSTS! Concorde Van Lines is a broker, not a moving company. The whole moving process was chaotic, unclear, longer in duration and leading to much higher costs then what was stated. I was significantly overcharged, with plenty of damaged items, and the move was 41 days in duration. Concorde has not taken responsibility for any issues as part of the move, and blames the moving company that they subcontracted for the move for all issues.

Concorde Van Lines was very good from start to finish. Booking and paying were simple and flexible. The actual moving team was fast, efficient, and friendly. We did not have a complicated move - just a few miles down the road. Nonetheless, they did everything well - rebuilt beds and tables and put all furniture where we wanted. Not unpacked everything yet but so far, so good.

From the beginning, Concorde Van Lines was very responsive. They were on time, courteous, and answered all my questions. They were reasonable and didn't sneak in any fees at the end of the day. They did an excellent job unloading my belongings into my storage space. I could have never asked for a far better cross-country moving experience.

These guys are AMAZING! We lived in our house for nine years and had SO much stuff. We had everything packed (well, mostly). Die the whole move loading and unloading in a little over 1 hours. Less than their estimated time. They even moved things when I had them in the wrong room. They moved it carefully. Wrapped my furniture well. Everything looks good (so far). Highly recommend using them!

Was not friendly in speech or manner. Just hung up on me when he heard it was a small load. Jerk, will never contact this company again!

This company was awful. We signed contract months ago. They were to pick up on a Saturday. Sunday evening still not there and no return phone calls. Finally cancelled them on Monday and had to make other arrangements.

I needed a local company to collect and deliver a sofa at short notice in TN. Ronald, based in the office was excellent, really helpful and organized his team to be at the collection address that very day, even though it was a strike and the traffic was a nightmare. His team were so helpful, efficient and polite, very impressed. I used them again 2 days later to collect and deliver items to 2 addresses - again superb service at very short notice. I have already recommenced them to neighbours and friends. Very cost effective, prices very competitive - in a word superb!

After going over list of items was quoted one price then when they got there it doubled. Was told my items would arrive in 2 days. It took a month and Half my stuff is missing or broken

They did everything well and treated our items with the most excellent care. Jose made the quote process easy and transparent. He wasn't exaggerating when he said customer satisfaction was the most crucial thing for Concorde Van Lines. They were able to schedule the move exactly when we needed it. I cannot recommend them highly enough and will use them the next time I move.

Prices were inaccurate. Asked three times as much as originally quoted. Delivery range completely innacurate. Very unprofessional. Please do not use this company for your own sake.

Excellent team. They worked very hard and were friendly, reassuring, and very professional throughout. The move could not have gone any better, especially as they had to move us to two different venues over a period of two days. I would recommend them to anybody needing a moving firm. The firm provided excellent packing materials, ensuring no mishaps or breakages.

A friend recommended these guys, so it seemed sensible to give them a go. So glad I did. They were FANTASTIC. They were very friendly, highly professional, and very accommodating; I really cannot fault them. I'm puzzled by the online reviews? I can only think that happy customers don't write reviews? Concorde Van Lines was not only all of the above but were also very competitive on price. I cannot recommend them highly enough.

Our scheduling for the relocation went smoothly, thank goodness. Mike and his team members deserve special praise for their pleasant demeanor and efficiency while loading and unloading, two tasks for which customers must pay a premium. Indeed, I'd suggest it to my closest companions. If the occasion ever arose, I would use it again.

These guys are amazing. They were on time, quick, polite, cautious with my stuff, and pros at getting their big truck up the narrow, winding road to my guest apartment in the hills. Then I hired them for my company when we needed just one piece of furniture delivered. George wasn't there this time, but the two guys on his crew were great. Unfortunately for me, I have to move again. Even though these guys are booked on my desired move date, I'll WAIT rather than get another company. They're that good.

I've done 3 long distance moves in the past and have never had an experience this horrific. Below are all the things that went wrong:

1) They doubled the price of the move on me day of after already loading up the truck. This is all despite the fact that i gave them an itemized list of all the things I'd be moving with standard measurements of objects (e.g. Queen sized bed, 3-seater couch).
2) They said they'd be putting my stuff into long term storage for me, but day of they showed up and said that wasn't available. I had to scramble, with movers there, to find an alternative solution.
3) They told me they would take a video of all my items for insurance purposes and offer me additional insurance options upon pickup. This never happened. After seeing them break the frame of a mirror, I asked about the additional insurance, and they said "this option isn't available for you."
4) Customer service has absolutely lovely people working for them but you'll have to call 5-6 times before they pick up and they don't respond to voicemails (email is a 50/50 shot). So if something goes wrong (like it did for me), don't expect any support. The sales contacts are extremely responsive, so don't be fooled when you're signing your contract into thinking it'll stay that way after you sign!
5) Because i had to find a separate long term storage facility, I'll have to pay for movers AGAIN when I eventually find an apartment. This effectively triples the initial price quoted to me in conjunction with the initial pickup doubling.

I'm actively trying to get reimbursed for a portion of the tripled-cost but have low hopes based on my experience thus far. I'll be sure to post an update if they make things right, but for the love of god based on my experience thus far please do not use Concorde Van Lines.