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CARiDReviews 7,290

3.9
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CARiD Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and efficient delivery for many orders. Customers appreciate the user-friendly website and the quality of some products, particularly in the automotive parts sector. However, significant concerns arise regarding customer service, particularly related to delays in order fulfillment, difficulties with returns, and inconsistent support experiences. Many customers express frustration over prolonged resolution times for issues, which detracts from overall satisfaction. The feedback indicates a need for improved communication and efficiency in addressing customer concerns to enhance the overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,233
value
765
shipping
794
returns
696
quality
680
This company responds to reviews on average within 3 days
California
1 review
0 helpful votes
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Mud flaps
August 15, 2025

Was as advertised and arrived on time and fit great. Will order from them again.

Date of experience: August 5, 2025
Carid C. CARiD Rep
1 hour ago

Keith, thank you for your fantastic feedback; we're delighted the mud flaps met your expectations and fit perfectly. It's great to know we could provide timely delivery and a seamless experience for you—looking forward to your next order!

Sincerely,
Consumer Relations

Illinois
1 review
0 helpful votes
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Quick delivery
August 15, 2025

Everything went smoothly and got delivered early. Got updates on tracking and picture when delivered. The simplicity of this saves from a lot of stress.

Date of experience: July 21, 2025
Carid C. CARiD Rep
1 hour ago

Thank you so much for your kind words, Edgar! We're thrilled to hear the smooth process and timely updates made things easier for you. It means a lot to us to earn your trust and look forward to serving you again.

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Easy and good and on time. Selection was really easy also. Nice experience.

Date of experience: August 5, 2025
Carid C. CARiD Rep
2 hours ago

Michael, thank you for sharing your positive experience with us on your Corvette custom wheels and tires. We’re glad the selection and timing met your expectations, and we appreciate your support!

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Had the part I needed
August 15, 2025

Good part- terrible annoying survey crap that they won't ever leave you alone! Require 50 characters to describe my experience? Won't buy here ever again! Can say that in very few characters!

Date of experience: August 5, 2025
Carid C. CARiD Rep
3 hours ago

Thank you for sharing your feedback, Dontlikesurveys. I’m glad you found exactly the right part and truly appreciate your honest thoughts— you'll be hearing less from survey reminders going forward! We value what matters most: getting you taken care of efficiently.

Sincerely,
Consumer Relations

Georgia
1 review
0 helpful votes
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Tow hitch
August 15, 2025

Part fit correctly and came earlier than expected. I have ordered from them multiple times and have never had a problem.

Date of experience: August 5, 2025
Carid C. CARiD Rep
4 hours ago

Chelsie, thank you for your continued support and kind words! We're thrilled to hear the tow hitch fit perfectly and arrived ahead of schedule—consistently creating a smooth experience for you is our goal, and we look forward to assisting you with any future needs.

Sincerely,
Consumer Relations

Washington
1 review
0 helpful votes
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After finding the exact wheels I wanted for considerably less than anywhere else online they were delivered in only a couple days. Far exceeded my expectations, I honestly thought it was too good to be true. A customer for life!

Date of experience: July 1, 2025
Carid C. CARiD Rep
4 hours ago

Thank you so much, Jonah! We're thrilled to hear the wheels exceeded your expectations and our pricing won you over—it means a lot to have you as a customer for life. We're here whenever you need anything next and look forward to keeping that high standard going!

Sincerely,
Consumer Relations

New Jersey
1 review
0 helpful votes
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Great experience
August 15, 2025

Pleasant and easy to use, also very helpful and informative

Date of experience: August 5, 2025
Carid C. CARiD Rep
6 hours ago

Thank you, Nahshon, for sharing your great experience with us! We truly appreciate your kind words and are committed to continuing to provide helpful and informative service that makes your experience pleasant and easy.

Sincerely,
Consumer Relations

Arkansas
1 review
0 helpful votes
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Great design
August 14, 2025

Im impressed w this hood deflector, ive had it on my colorado zr2 truck for 3 days and while driving around in the middle of summer when the bugs r at their worst committing suicide lol i have only 3 spots were they succeeded in dying, compared to before i bilought it, i had already went through 3 gallen bottles trying to keep my windshield clear enough to drive, So yes this is in my opinion the best hood deflector ive ever bought! And thats saying alot.

Date of experience: August 5, 2025
Carid C. CARiD Rep
7 hours ago

Hi Lager, thank you so much for your enthusiasm and detailed feedback! It's fantastic to hear our hood deflector is handling those summer bug blitzes with ease—definitely a win for stress-free drives and fewer gallons of washer fluid. We're thrilled it's standing out as one of the best purchases you've made!

Sincerely,
Consumer Relations

Florida
1 review
0 helpful votes
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Everything was excellent
August 14, 2025

Received as described and time as told. Don't want to talk more about it the experience was great

Date of experience: August 4, 2025
Carid C. CARiD Rep
10 hours ago

Thank you, Fernando, for sharing such positive feedback—we’re glad everything arrived as expected and on time. Your satisfaction means a lot to us, and we’re always here to support you with any auto part or accessory needs in the future.

Sincerely,
Consumer Relations

California
1 review
0 helpful votes
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Pleased
August 14, 2025

All items I bought were packaged with plenty of room, less chance of damage and everything came on the same day, which I very much appreciate I will be buying from them again!

Date of experience: August 4, 2025
Carid C. CARiD Rep
10 hours ago

Lawrence, we’re so happy to hear your order arrived safely and right when you expected! Thanks so much for trusting us with your needs — looking forward to helping with your next purchase.

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Great!
August 14, 2025

Quick delivery, great customer service. They helped me find the right part for my car and then sent me the link to purchase it. This made it super simple! Easy returns if needed!

Date of experience: August 4, 2025
Carid C. CARiD Rep
11 hours ago

Thank you, Mallory, for your kind words and positive feedback! We're thrilled to hear our team made your experience easy and timely, and we look forward to continuing to support you with excellent service.

Sincerely,
Consumer Relations

Illinois
1 review
0 helpful votes
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Hitch
August 14, 2025

Actually it was very nice and they was very helpful. I would from them again.

Date of experience: August 4, 2025
Carid C. CARiD Rep
11 hours ago

Thank you so much, Linda! We're thrilled to hear you had a great experience and found our team helpful. We look forward to serving you again soon!

Sincerely,
Consumer Relations

Georgia
1 review
0 helpful votes
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Confianza!
August 14, 2025

Muy buena gracias! Ya que no conocia la empresa y tenia temor de perder mi dinero, ahora solo falta instalr la pieza

Date of experience: August 4, 2025
Carid C. CARiD Rep
12 hours ago

Gracias por compartir tu experiencia, Alvaro. Nos alegra mucho saber que te generamos confianza y esperamos que la instalación de la pieza sea rápida y exitosa. Siempre que necesites confiabilidad y buen servicio, aquí estamos para ayudarte.

New York
1 review
0 helpful votes
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Arrived as specified
August 14, 2025

Good purchase so far. Will advise further after they get installed and run a few weeks.

Date of experience: August 4, 2025
Carid C. CARiD Rep
12 hours ago

Thank you, Robert, for sharing your experience so far! We’re excited to hear how the parts perform once they’re installed and absolutely here if you have any questions or need assistance down the road. Looking forward to your update!

Sincerely,
Consumer Relations

Tennessee
1 review
0 helpful votes
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Great glad I ran across you guys
August 14, 2025

Great experience no complaints will shop again great price thank you guys once again

Date of experience: August 4, 2025
Carid C. CARiD Rep
13 hours ago

Thank you so much for your kind words, Latoya! We're thrilled to hear you had a great experience with us and found what you needed at a great price. We look forward to helping you again soon!

Sincerely,
Consumer Relations

North Carolina
1 review
0 helpful votes
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Excelent
August 14, 2025

I bought some 18-inch rims and they looked great on my vehicle and at a good price. I recommend them.

Date of experience: August 4, 2025
Carid C. CARiD Rep
13 hours ago

Thank you, Christian, for your enthusiastic feedback! We're thrilled the 18-inch rims exceeded your expectations and appreciate your recommendation. We look forward to helping you again with any future needs.

Sincerely,
Consumer Relations

California
1 review
0 helpful votes
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Great value
August 14, 2025

Easy shopping experience and guaranteed fitment of the new wheels.

Date of experience: August 4, 2025
Carid C. CARiD Rep
13 hours ago

Thank you so much for your kind words, Steve. We're thrilled to hear that the shopping process was smooth and that the new wheels fit perfectly. It means a lot to us knowing we could make your experience easy and satisfying!

Sincerely,
Consumer Relations

Florida
1 review
0 helpful votes
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Great service
August 14, 2025

Product was packed securely and on time. I recommend carid to everyone. Thank you

Date of experience: August 4, 2025
Carid C. CARiD Rep
13 hours ago

Thanks so much for your kind words, Mark. We're thrilled to hear your order arrived safely and on time, and truly appreciate your recommendation. Looking forward to serving you again in the future!

Sincerely,
Consumer Relations

Wyoming
1 review
0 helpful votes
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Satisfied
August 14, 2025

Very satisfied with product and customer service experience

Date of experience: August 4, 2025
Carid C. CARiD Rep
14 hours ago

Kay, thank you so much for your positive feedback! We're truly grateful for the trust you’ve placed in us and are delighted to hear you are satisfied with both our product and service. Looking forward to continuing to exceed your expectations.

Sincerely,
Consumer Relations

Pennsylvania
1 review
0 helpful votes
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Great
August 14, 2025

Good service good fenders.——————————————————————————-

Date of experience: August 4, 2025
Carid C. CARiD Rep
14 hours ago

Dear Noah,

We appreciate your feedback and are glad to hear you were satisfied with the service and the fenders. If there’s anything specific that could have made your experience even better, we’d love to hear your thoughts.

Please check your email for details regarding your order, and feel free to reach out for assistance.

Sincerely,
Consumer Relations

From the business

CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.

Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.

At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.


carid.com
Cranbury