CARiD

When purchasing items, the selection and simplicity of the website made the purchase smooth and shipping was even better, very informative and quick to send it to me with great communication. Have purchased numerous items from the website and I have never been failed.

I have purchased several different types of vehicle parts to upgrade and replace old parts, the ease of the website and the support of the company keeps me a return customer. The ability to pay overtime, gives me the freedom to pay off with no problem or hidden costs.

Seller was prompt to ship purchase. Item was damaged during shipping and seller quickly sent a replacement. Unfortunately, the item was damaged again during shipping. The shipping container showed several signs of rough handling. I decided to try and repair the item as I am limited on time for this project. Fault lies with the shipper, not the seller.

When I was trying to identify which part I needed, I requested information but no one followed up on my request. I had to guess on the correct part and the shipping time was long with no updates on when to expect delivery. I must say I have had better service with other vendors.

I cracked my rear passenger side lens on my F150. I ordered it and received it in just a couple of days. It took about 10 minutes to install fit perfectly looks great. I intend to buy my auto parts from car ID.

Just to note. The website didn't have my model vehicle listed when I was ordering some upgrades... and after some research, my model is amongst several within the year made. With 3 different rim lug pattern sizes!. The site only listed 2 models and they weren't mine. Or had my lug pattern. So after I ordered. A couple days later Got a call from Carid, I think,. Just checking in that I was ordering the correct pattern; 5x100. I assured him that it was okay... and The rims fit perfect. But mostly. Thanks for the call lookin out.

The pictures should only show what your going to get in the package. The first picture showed things that I needed but not what I was going to get I was misled and to purchasing your product thinking I was going to get the entire kit.

At first I couldn't find what we were looking for so we contacted them and right after we were able to place the order with no problem. The rep was very knowledgeable and attentive to out need and was able to help us; will recommend them 200%

Ordered 2 seat covers when replacement seats were long long delivery. Ordered separately tools to install, but on receiving the covers and reviewing the information it suggested electric stapler and staples a different size. The seat covers came right after the original anticipated tools and staples and waiting for the recommended tools. Be nice if tool list and supplies needed be available when otdering.

I ordered rims on Tuesday. They arrived Saturday. If the money was taken from my account that day. They should have been shipped by the next day. I just feel the process was too slow. Had I known, I would have went elsewhere.

The item ordered was supposed to fit our 2011 Chevy Silverado and it did not fit correctly. Now we have to return it and not only did we pay $54+ in shipping charges we now have to pay the shipping charges going back which is now more than the item itself. Also, the package that it came in you could tell someone had already ordered it and return it, possibly for the same reason.

Had the parts in stock, and shipped pretty quickly. Problem is the two boxes under the master FedEx label got separated, and since it was a SINGLE kit, we were stuck waiting for the other box to arrive on another day.

Ordered a Chrome Bumper Assembly with side steps & no backup sensors for a 2017 GMC Sierra 1500 4WD Crew Cab; shows picture & fit confirmation on site. What arrived is not what was ordered. No problem, I'll just return it.
Called customer service to get return authorization & label & was told I would receive a credit after they received the product; also no big deal but THEN was informed my credit would be 1/4 of what I paid!?, um NO!
Then after speaking with said "supervisor " Cornelia, she said my credit would be even less! I told her they are Crooks & hung up.
I have also submitted an email requesting for someone to call me about this, I'll see what happens, but if I could I'd give them -10 star review!

I got two cans of the metallic silver color match paint and they really do make dupli-color really does do a good job with those great quality definitely use for other paints in the future, also wasn't that expensive for two cans

I was in search for something different than the original wheels on my 1965 Pontiac Grand Prix. And I wanted a set of wheels that would enhance the beauty of my car. CARID had exactly what I wanted, it was easy to place my order and have them delivered within three days to my door.

About 3 times a year I will dedicate some time to leaving a review of something, usually related to my business. Car ID asked for a review so first thing here in the morning I will give one. I admit I search for the best price every time, as most do but I don't always purchase the lowest as I am often working within a timeline for a customer and have to get vehicles out. Car ID often shows up in the first few results and will have the correct part and a great price. Shipping has been quick and reliable so I know I will have what I need when I need it. They are doing a great job at what they set out to do.

I would like to retract my previous complaint and bad rating on CARDID head lights. I did a real bad rating on my headlights for my 1999 F 150 head lights. I didn't remove the old ones to properly compare them with the new ones. I thought they were way too big. A couple days later I pulled out the old ones and laid one on the new one. They matched perfect. I installed one that day and it fit perfect.

I ordered new N-Fab truck steps from CARiD for my Ram 3500. Not only did the product exceed all my expectations but, shipping was fast, and service was great. Communication and shipping updates throughout the entire process were outstanding. I would definitely order from CARiD again.

Hood looks great. Arrived with no damage. Does need a shorter hood latch if you want the factory latching mechanism to work. Comes with Sparco hood pins to secure the hood since the latch doesn't work.