Care.comReviews 12,031

As a mother of 3 it's so important to me to be able to find competent care with REAL background checks. Care.com repeatedly charges your bank account even when you try to cancel or you only wanted to use a month of their service they will automatically charge you until you complain. Then they will kick you off their website for complaining that they are unjustly charging you. The background checks they claim to have are fake or minimal at best. They don't ask for even a driver license number or any personal information verifying the person is who they say they are.

They have so many fake profiles to sift through to find anyone who is real, and getting a response from anyone is almost impossible. This site actually wields a prostitution ring that hasn't been caught and they are also constantly taking advantage of the elderly and stealing from them. They were a good service in the beginning but has turned into a nightmare of a corporation. My experience has been nothing but negative since they started making fake profiles and charging for nothing.

I ended up finding a site called childcareseeker.com recently where they only list licensed daycares and is totally free. Every daycare they list has been FBI background checked and you know for sure there is no one sketchy. Whatever you do, stay Far Away from Care.com if you value your family.

There is no e-mail receipt of any type when you sign up. And there are no further e-mails regarding bills to your card. Therefore they bet that a lot of people will forget and not spot these recurring charges on their card. The ethical thing to do would be to simply shoot an e-mail out whenever the card is charged. But the fact that so many people have continued to complain and the company has not adjusted their practices says something about the company. I for one couldn't live with myself if I knew my customers were so upset. It's so easy for them to see if a person logged on our not to use their service. Just shut off the recurring billing!

Unfortunately there is no option of giving no stars. Care.com does not protect its subscribers. A woman was harassing me on the site and I contacted care.com on three separate occasions and got no reply. I had to close my account to no longer hear from this woman. After opening up a new account I was contacted by care.com saying that the new account was closed down. After several inquiries they said it was because I had a previous account. When I explained the reasoning behind this they still did not offer me support about being harassed. I joined Sitter City and got a job immediately. The care.com team is horrible and I do not recommend signing up for their service.

I only needed help for one month. I signed up and even though one month was the most expensive option, I chose it because I knew I only needed temporary help. I don't have a credit card so my sister let me use hers. She just informed me that they have been charging her card for six months! I tried to find the options or ANYTHING about my account or "subscription" and it's impossible to navigate. They dont even allow you to cancel completely. Why, if someone chose the ONE MONTH option would you continue to charge them? Finally I figured out how to put it on hold... and one of the options in the reasons for leaving section is "I did not understand I was signing up for a subscription" I used their service for one month and never signed back in after that. And both the people I found on Care.com... NEITHER showed up to work.
They obviously intentionally make it very confusing to people... and their scam works. How can they get away with making you go through a maze to find what you supposedly signed up for? Disgrace!

I needed to hire a temporally care giver and got a membership for just a month. I got a lot of messages from many applicants but after one month it was stopped. I got an email from the company which said "your job is closed. Did you hire someone?" After 6 months I noticed this company was charging me monthly for the account which was not active. I did not receive even one message from job seeker. It is a smart way to steal money from people: deactivate the account with monthly charge. If I was getting message I would notice that the account is active. WORST COMPANY EVER.

To anyone hiring from care.com, please note, care.com WILL ALLOW someone with a DUI on their driving record to be a member on their site, for you to hire. As long as the candidate can have the charge expunged from their record they will gladly let you be a member of their site. Some states will allow expungement of such a charge after only 5 years. However, some states will not allow expungement of any alcohol or drug related charge, ever. So, if you live in such a state and you made a mistake 20 years ago, were charged with a misdemeanor, completed everything ordered by the court, never had another charge of its kind and are honest and forthcoming about it to care.com, you will never be able to be a member of their site, for life. No if, ands or buts, no exceptions!
Personally, I would want the honest person who learned from their mistake to work for me, not the person who, with the help of care.com, hides it.
This is how it works, they run a background check and pull your driving records. If something shows up (DUI, dwai, careless driving, etc.) Care.com will send you an email stating you have 7 business days to clear it up. If you can get the charge expunged from your record you can be a member on their site, if not, you are banded for life. No joke!

First off, they are just trying to get money from you, but the number of families I was contacted buy who didn't even bother to interview me just wanted to hire me with very little notice was staggering. If I asked a question they were never heard from again. If you're looking to flush money down the toilet go ahead and sign up for care.com, the positive reviews are probably bots because I doubt a single real person using this site actually has great luck on it.

I was shocked to see so many dissatisfied individuals due to Care, Com. I have been using the website since 4.2018. I was working with an agency when I by sheer luck received info about this website. I was able to obtain my first position off the site paying no $$ at all. I have only pd the $20 site fee when actively seeking employment. Since I've been using the site I have been able to keep busy with a full schedule while making more $$ than working for an agency.

Care.com is nothing but a scam a ploy to set you up for nothing more than a let down they take your money and could try that they are going to help consumers Place potential clients in jobs and take consumers who are looking for jobs who are trying to apply for positions in either which can get through you cannot tell me that I have applied for over 30 jobs and not one person has even checked one of my messages I paid into your little scam for 1 month thinking that was why no one was ever getting my messages and if my applications but that's not the case because I paid into it and it still was the exact same thing 20 resume sent out and not one person checked any of my messages what a bunch of fraud I want my money back don't get your hopes up people whether it's you're looking for someone to hire or you're trying to find a job to get hired from it's not going to happen they're just going to take your money and run

Update

Response to my 1st reply

I have actually had families contact me thru my resume references, I'm not neong bias but my resume is pretty good, I have had many tell ke they reply I don't understamd why ibdont get them and I havr had people reaxh out to me that I didnt apply for also reaching me another way. U see. I dont know what ot is you do but I'm onto it and I know for fact you pick amd xhoose what goes amd what doesn't. Period