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Posted one ad, never hired anyone and they have been charging my credit card for over 7 years without my knowledge.
Marcia Z.'s review of Care.com earned 5 Very Helpful votes
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Sorry to hear this, Marcia! As stated in our Terms of Use and twice on the upgrade page when you had initially signed up, all of our subscriptions automatically renew until cancelled. This is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. Please email us at careteam@care.com or message us on Facebook or Twitter so we could review your account and refund eligibility.