Care.comReviews 12,031

I have tried to hire nannies twice in the last 4 years through Care.com but finally ended up going with a REAL Nanny agency and getting amazing people.

I am mad at myself for even giving Care. Com a second chance and wasting my money.
When I reached out to the potential Nannies on Care.com., over half of them were no longer looking for jobs and their posting were from years ago.

The other half either never responded and the rest were horrible qualified.
People can write whatever they want regarding their qualifications. It was ridiculous to see an 18 year posting that she had 10 years of childcare experience.

The few that I did attempt to hire, changed their tune about their availability. I felt like it was bait and switch so that they might get hired. Just to clarify my side. I needed a 8-5 nanny that would make 16.00 hour and 4 weeks off paid vacation, no taxes taken out.
The other crazy aspect of Care.com is that there are the SAME PEOPLE supposedly looking for jobs this year that were on the site 4 years ago when I was looking for my first Nanny and there were the same people.
Care.com never requires people to take there names down once they have been hired or if they are no longer looking for a job. This makes the look like they have a lot of choices for you when really only 1/4 of those people are available or want to be hired.
( My first nanny left because she got married and then move.)

I joined Care.com because I'm out of work and need a job desperately. Spent hours online, first filling out their forms and making a resume etc. Then hours searching the job postings. Applied to a lot of jobs that looked perfect for me and my skill set. I've been waiting for weeks to hear from any employers. My second attempt to job search was blocked by the site demanding that I pay for a subscription in order to apply to any more jobs. What a fricking joke this site is. My advice to everyone out there is don't even bother. It's been a month now and I still haven't heard a peep from any of the jobs I was able to apply to on that first round of searches. The other reviews I saw today explained much. Not one good review, no wonder it wasn't working for me. I'm uninstalling today and will pass on what a lousy company they are to anyone I know who mentions them.

I think Care.com is a rip off to people looking for someone to help. I signed up for a 3 month membership only to discover their resources in my area are very limited AND they DO NOTHING for the monthly membership other than give you a few names. They have not background checked the people who are listed and if you want to do that through them they want more money. They nickel and dime "members."

I believe I would've found as many resources on my own just by getting the word out in my community.

Don't waste your money!

I needed a baby sitter for TODAY, which is a clickable option on their website. After forcing me thru a registration process, and several screens of information, I get a message that my request for a babysitter will be posted to their message board within 24 hours... WTF. I already told you I needed a sitter today, but you aren't going to find one today! Worthless option on your site. If you can't provide child care the same day, then don't give me that option. What a total waste of my time this morning!

I signed up for Care.com hoping I would find someone who could use my services. I only have 1 client at a time and come highly recommended with great references. I applied for several jobs the first few days. Nobody even contacted me. But, I checked for new ads each morning and applied to all that I felt I could help with. Nothing. I googled why no one was responding lol! I ran across other people who were having the same problem as me, but still no answer, so I just kept applying. Yesterday, I decided to send an inquiry to the company itself. You have to pay the monthly fee to enable prospective "employers" to be able to send you a message! Unless, they pay the monthly fee, then they can reply. All this time (months), I thought it was me but couldn't understand it. All of my replies to ads were going nowhere I guess?
I mistakenly thought this was a sincere company wanting to help people. Bottom line, if it seems to good to be true, it usually is. I somehow thought they made money other ways I guess. I almost was to the point that I was going to pay the fee and see what happened. I sure will not. I do not condone any company that does business this way. It's almost like a "lost leader" old time scam.
Bait & switch, if you will.
If you intend on using their services, pay the money, because you will get no where if you do not.

Care.com is a monthly subscription service. However, they do not provide you with any receipts of transactions or send confirmation when payments are made. A few months after signing up we discovered they had billed our card over $500 when the monthly rate was only $39. When we contacted the company they told us the additional charges were just temporary holds on the card and that they would be refunded. They never were so we had to get AMEX involved on fraudulent charges. Such a scam, and the worst kind, taking advantage of sick and elderly looking for help!

So I signed up with care.com as a nurse, looking for some part time jobs. There are tons that fit within my times/availability etc. but am unable to contact them. I was told I had to pay the monthly membership. However the people hiring can't reply to my message unless they also pay the monthly fee. Needless to say, nothing has come from this and it's almost impossible to get them to stop charging you for an "automatic renewal"

Joined to find some work. Applied to 2 jobs since I it was stating free membership. The next day when I logged in I had an alert and it stated, you have messages to jobs you applied for yet they were blurred out. I was directed to pay for a membership to read. I did one for 1 month. NEVER had any messages. Applied for 12 jobs, got no responses yet the site claims "open" They are fake jobs for sure... I downgraded my membership which is up in April AND reached out by email to confirm and have already notified my cc company to watch for any more charges from them. Thank you all for letting me know what to do to avoid this. Side note to mention since I downgraded there has been NO new jobs. Hmmm. Scam for sure...

Care.com is worthless. It's a complete waste of money. The app and website is not user friendly. Don't bother using Care.com. They take your money and do not help you. It's nothing but a scam. I singed up for a membership and was supposed to get "added benefits" and that was a total lie. I applied for several jobs and not one person replied back. I also have had several "inquires" from spammers. I have contacted Care.com to get a refund and I have yet to receive anything back.

BEWARE OF GIVING YOUR CREDIT CARD ONLINE TO CARE.COM! This company took my credit card online and charged me $320. They wouldnt stop charging me even though I canceled. I had to have my card company put a block on them. American Express said they have a lot of complaints from care.com for this. I talked to care.com but they REFUSE to return my money even tho I signed up for a free month, canceled, and never used the service or even logged in after the first time. I even wrote to the corporate office and they are very shady about it. BEWARE!

When did care.com change its policies? It used to be you could list your services and get replies for free as a basic member. Now they charge you coming and going. They want a ridiculous six month fee, plus they want to charge for these background checks, which should be cheaper. I even listed a job myself and they wanted to charge me to just read the replies. They also took my contact information out of my profile without my consent or telling me. This is a rip off. Avoid at all cost. Try another service like next-door.com or something else free.

I wrote a review once already and a care.com representative took it upon themselves to respond to it with lies. Care.com is a straight up scam, theres no other way to say it. I signed up as a caregiver, being a CNA for over 10 years, and was notified that for perspective clients to ever see my resume, I would have to pay to upgrade to a premium membership. Then I signed on looking for a babysitter for my daughter and was notified that to see complete caregiver information and to be able to contact them, I would again have to upgrade to premium membership, and I would only be able to see other caregivers who had paid for premium membership. Care.com constantly bugs its members to pay to upgrade, yet provides absolutely no services or help in finding a caregiver or being hired as a caregiver. I feel bad for the people who have been conned into buying the premium membership, because I have yet to see a single instance or review in which care.com has actually helped with anything at all.