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Secure Care has a rating of 2 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Secure Care ranks 12th among Caregiving sites.
I received awesome service from Minnette at the Ponce location. Answered all my questions and concerns.
I'm only giving this a 1 start because no stars or 0 stars is not an option. They claim to be through the marketplace. They aren't registered with the BBB. They list doctors and meds that aren't even covered! It's a scam. Even after I canceled the policy and changed my payment info they somehow got around it and I'm now out of pocket 1200 dollars. Do not I repeat DO NOT fall for this scam!
I'm only giving this a 1 start because no stars or 0 stars is not an option. They claim to be through the marketplace. They aren't registered with the BBB. They list doctors and meds that aren't even covered! It's a scam. Even after I canceled the policy and changed my payment info they somehow got around it and I'm now out of pocket 1200 dollars. Do not I repeat DO NOT fall for this scam!
Horrible insurance, didn't pay for what they said they would. They also wouldn't get back to us or the doctors office with the information. I cannot fully express how infuriating this experience has been. Save yourself the stress and don't use this company.
Hi! I am Joseph Simpson. I had my RV in one of your storage facilities for about 3 weeks. The Secure Care facility on 4074 Texas 6 Frontage Rd in College Station, TX *******
Well, we left for a week to have some fun. Well, we came back to put it back. It was muddy and you could not see where to go. So, I hit a lawn mowing trailer with it and damaged the driver's side of my RV. Trying to avoid the mud puddles and holes in the driveway. Well, once we got that cleared, I tried to back up my RV into the space. Then I got stuck badly in the mud. It took a little while to get unstuck. When we got unstuck. Me and the worker there (Buffy) tried to find another place to put it. We did. So, I had to go around a curve in the road. I got stuck again. I could not get unstuck. So, my buddy came got me out. He has a 4 x 4 truck. We brought it home all muddy.
No one should have to go through that type of aggravation. I am a 100 percent disabled vet with (anxiety and depression) from the Gulf war. I about lost it that day.
Thank you for your time,
Joseph Simpson
I purchased health insurance through this company. They sent a list of providers in my area. The list of providers hasn't been updated through their company since 2019. I've paid for a service that doesn't acknowledge this health insurance. They don't back their policy. Just don't go there.
I'm not convinced these Alzheimer's wander management solutions really work. There are now a bunch of these cheap iPhone apps that seem like they may work better even though they are more designed for kids than seniors or Alzheimer's patients: http://business.time.com/2012/09/14/should-you-use-your-smartphone-to-track-your-kids/
I received awesome service from Minnette at the Ponce location. Answered all my questions and concerns.
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