My sitter was booked about a week in advance. I found a nearby sitter who seemed sweet and we exchanged numbers. I never asked her age and it's never been an issue on this website before. I explained my sons special needs, the reason I needed a sitter and the situation (that it would be in a hotel room, which would be new for him, etc.). She said she had no concerns, was comfortable with his speech delay, etc. I was a little nervous that her profile was set up and her two 5 star reviews were all within days of each other but I figured she was new to the site. I like to give people the benefit of the doubt as I used to be a babysitter/nanny and I used care. Com myself to find jobs. I have never used the booking feature before; I've always just posted a job. I posted by job for 4/5 and then did the "booking." She told me her rate was $15-17 but I was offering $20 an hour for this one time job. To use the booking feature, her fee was set at $28 per hour, plus there were all the extra fees. I explained to her that I preferred to pay her cash the night of as I wasn't sure exactly what time I would be getting back. In fact, after "booking" with her, I had to ask her to come an hour earlier than I originally thought. I confirmed with her the day of around 4pm. She was due to arrive at 5:30. At 5:27pm I got a text from her canceling because it was "weird" to babysit in a hotel. I explained I was attending a wedding, sent her pictures of the invitation, the link to the wedding website, a picture of myself (all dressed up!) and my son, all at her request. She asked to facetime and then proceeded to ghost me, not answering the facetime or any further texts. All she had to do was call the hotel to confirm there was a wedding booking that night! I left a negative review while on my way to the wedding as I was so frustrated and upset. My brother flew all the way in from Texas to attend this event and he ended up staying at the hotel room for the ceremony and cocktail hour, at which point my dad went back to the hotel and my brother came for the reception. About an hour after leaving the review, the sitter's mother (supposedly), texted me and began to harass and insult me. She implied I was a sex trafficker, said I was "highly suspicious", that my request for babysitter in a hotel made no sense, etc. She then proceeded to insult me for "leaving my child behind" for such a special event, stating she would "pray for me and my family." I never gave permission for Makayla to share my phone number with anyone. I wanted a one time babysitter for a very special family event that was ruined because of this family's irresponsible and harmful attitude. I was in tears and scrambling to plan, adding unnecessary stress to an already long and stressful day. It makes me hesitant to trust anyone I find through this website.

Meyriele did a great job cleaning and organizing my apartment. Very pleasant as well.

Everyone was already booked. Service needs to becl.cancelled

I never had the care taker come through, this is flase and incorrect

TERRIBLE
I cant find out if I have a care giver BOOKED.
JUST GETTING run around with no answer

No one came over to see me to get job *******152 please call me at this number thanks bob bryg

I needed help. I broke my arm. I have cacelled your assistance.

The person did not show up not did she let me know she wasn't going to.

No Show despite confirmation...

Very bad
Christel never come
She was supposed come today
And she change for Saturday
I will not here Saturday