Jess B.

I paid for the ad free service, it was not as free, the app was very very glitchy and there were virtually no shows that did not start with an ad. Worst off I canceled my service on the last date, they tried charging me for another year. I had to contact customer service to tell them to cancel it effective immediately, so if you cancel on the date, watch your account, they get sneaky.

First off, they are just trying to get money from you, but the number of families I was contacted buy who didn't even bother to interview me just wanted to hire me with very little notice was staggering. If I asked a question they were never heard from again. If you're looking to flush money down the toilet go ahead and sign up for care.com, the positive reviews are probably bots because I doubt a single real person using this site actually has great luck on it.