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I set up a profile to secure childcare for my first born. However we decided to go with family and did not use these services. I didn't realize I had agreed to a quarterly fee of $78 until after almost 1.5 year of them charging my credit card. I requested a refund because it's clear I did not use the service and my request was rejected. BE AWARE!
Carla W.'s review of Care.com earned 4 Very Helpful votes
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Quite happy to take your membership and even after you cancel still take it. Don't respond to...
Hi Carla! Our refund guidelines is, we're able to refund last charge within the past 30 days after the first auto renewal. Please email us at careteam@care.com or message us on Facebook or Twitter so we could look into your account and see if you qualify for a refund. Hope to hear from you soon!