CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Great fit, great durabilty
Quick and easy as far as the ordering process.
To early to tell, but was a little disappointed with cover material. It looks just like the material that I was buying from Walmart for $40. It covers my car which is parked outside. The cover begins to deteriorate leaving a residue all over the car. I'll give this one some time before I make a final decision on if it was worth the money.
Outstanding web site!
Process was as fast and simple as anyone would ever want!
Easy transaction
The cover I ordered and received fit great! It has protected my vehicle from rain (I live in the PNW) and Sun (UV). Customer service has been great, too! Really a positive experience all around.
Quick easy process for ordering and I did ask online support for some advice on choosing a cover. They were quick and responsive to my questions and helpful. Delivery was much quicker than I was expecting. I was given an estimated time frame and they had it delivered in about half of the estimated time.
Good website! Great item protecting my car from sun damage
Great cover. Easy to install and remove. Fit the new truck great.
It was easy to order our ATV cover. The quality and fit were excellent. The tie down areas and straps will keep the cover in place, even in strong winds.
Thank you!
The cover is too narrow for my car
I bought this cover for my wife's car. The quality is great, the fit is perfect, price was reasonable, shipping was fast, and the warranty was remarkable.
I ordered the 'Platinum Shield Trike Motorcycle Cover for 2018 URAL Gear-Up 2wd With Side Car'.
The first cover that arrived was not the cover I ordered. Different cover - even different color. It arrived in a football shaped piece of plastic with tape wrapped around it like they ran out of boxes. There were rips in the bag but fortunately not the cover.
I sent that cover back and they sent me a second cover. Wrapped the same way. Still not the cover I ordered. They did answer emails during this process which took several weeks now. I sent the second cover back after emails and phone calls. They sent me a third cover! FINALLY! It was the cover I ordered.
Regardless of what they sell it as it is NOT a 2018 URAL Gear-Up cover... it is a TRIKE cover. On my URAL it is very baggy and oversized. I do have a wind screen and there is room for it because I let them know when I ordered it. Water pools up in the cover between the side car and the bike. When water pools up it leaks through the velcro closures on the vents. If a large baggy cover is your goal then cool. I wanted something waterproof and tight.
I gave this two stars for improper shipping, poor packing, bad fit on bike. The elastic is good quality though.
Verrrrry pleased with my cover. It is nice & lightweight in the bag. The bungee cords for addressing the wind issues are strong and I am happy it can be rinsed off...never had that in my multiple car covers over the years.
The delivery was quick...even during the current Covid19 issues...especially restricted in Los Angeles area. The site was very easy to use.
Great. My only problem is my last car cover was apparently stolen.;_; Grateful that there was a discount as a return customer!
Great fit! Cover feels durable. First time dealing with this kind of product, glad I chose
I received the box - I haven't opened it yet - will this weekend am working - thank you I received box quickly!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.