CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Very easy to find the right product for my specific truck. The truck cover I chose was high quality and definitely worth the cost. Would order again from this company.
I bought an ATV cover in March and it was advertised at being UV protected. It has faded from black to brown in under 90 days. I wrote an email to customer service along with photos and received a reply that a ticket had been opened and I would be contacted usually within 24 hours. A week later I followed up with another email and several days later reached customer service on their chat line. I told them of my problem and their only concern was they couldn't find my email. I ask them to help me now and the reply was to submit another email. I when I ask for help they simply stopped replying.
So far it's great just ordered 5/16/2020
Does a receipt get emailed to myself?
I asked how much to ship to Canada and was told flat fee of 25 dollars. It was not mentioned that this does not include 47 dollars for customs duty due at delivery. I figured 25 flat was 25 flat. Bit of a shock
This is the 2nd one I have ordered, I'm replacing one that go shredded in our last wind storm
Very informative & convenient
Super easy ordering
Didn't have time to even open it yet
No problems with this order
Easy website to navigate
Their website was easy to use, the shipping time was excellent it arrived when they said it would, and the car cover spit like a glove perfect fit I couldn't be more satisfied!
I am very happy I found this store, the webpage is awesome, very informative, so easy to navigate, so organized, all that plus the amount of positive feedbacks made me trust the store and order. Since the moment I placed the order until the day I received it, everything ran smoothly, very professional. I already put the car cover on my just revived 89 Geo Metro and it is obvious it is of excellent quality.
No problems, second purchase
I have to park my truck under a tree. The birds make a mess, the cover cleans nicely and saves the paint!
Well designed and manufactured. We are happy with the product. We just ordered their platinum cover to see what it was like, and its worth the money. We also ordered an indoor cover for a corvette and where happy with that product as well.
Like the simplicity, good shipping and great product as advertised!
Fast, easy and a quality product. Can't beat that!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.