CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Good website, delivery as promised. No instructions with cover and odd pieces -- circles, strings and no idea what to do with them. Also, cover was a little large for my car.
Please add instructions to car cover package or at least have some available on the website.
Easy to navigate
I ordered a wave runner cover, paid express shipping fee and 2nd day air. Never shipped and once confronted said they would ship it next day. NEVER did. Lies and they don't care.
Easy to find the specific cover for my ATV.
GREAT
Easy ordering no problems. Went as smooth as it should for ordering goods..
Already have one cover and it works great!
Quick and easy ordering - Good.
I ordered from another company last week. They missed the two day shipping and sent the wrong size for my Club Car XRT 950 4X4 Gas. I am hoping for a better experience!
Received my order as promised on the date communicated at order. Product is fantastic! Well made and fite well. Will order my next cover form these guys!
Easy shopping experience overall.
I realized I ordered the wrong cover I need a cover for a 69 Mustang Mach 1. I called customer service and they said they would send me instructions on how to return this one but I haven't heard from them yet and it's been over a week.
I've had your covers in the past, wouldn't buy any others!
Had a question and was able to get it resolved instantly using the chat feature.
I do not like writing reviews.
Very easy; thanks!
Good experience easy transaction and tracking was also provided. Good communication is the key. Thank you
It was made so well and I guess I did not expect it 2b
Easy ordering, love the car cover and the fit is acceptable but is about 4 inches to short from front to rear. I can live with that! I would recommend this cover.
Quik and easy
Excellent customer service and product. I'd buy again.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.