CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
I've been a customer for years. This would be my 4th purchase through CarCovers. Never had any issue until now. It was a minor issue with the product. I contacted CarCovers immediately and it was resolved within seconds; and received my new shipment within a few days. They were very attentive, professional and courteous resolving my issue. Great Job!
Nice and soft cover Just A bit too big. Not the perfect fit I hoped for. Looks like it will stretch more over time also...
I was really impressed with the cover. I was a little hesitant prior to ordering because I was unable to see the cover in person, but after reading your reviews, I thought I would take a chance. No disappointment here, I recommend your company to anyone, the quality and service is outstanding. I would not hesitate using your company again.
The cover is super soft and a great fit. The one thing I wanted to make sure was that it was made for my model,make and year of car. It fits like a glove from bumper to bumper. I feel the cars paint is now going to be protected.
Second time customer.
Great fit. Great features. Very reasonable price. I am a very happy customer!
Great value
Great website. Easy to use!
Very simple website that is extremely easy to use. I found what I needed in seconds and placed my order
Great
I have never written a negative review on any product, and I am not intending this review be as such; just the facts:
1. Purchased an Ultimate Shield Car Cover for a Saturn Sky. Delivery was prompt.
2. The covers surface material disintegrated at or about one year of age. (Location: Southern Calif, little rain, no snow, mild temps)
3. The surface material disintegrates in hundreds of thousands of flakes and creates a literal dust storm when putting the cover on or off. So much so that I feel it is necessary to wear a dust mask to protect my lungs, when handling the car cover. The flakes also cover the black car with such high density that the flakes need to be removed before driving. The flakes also get on my adjacent car and must be removed.
4. As more and more flakes come off, the cover material gets thinner and thinner and begins to rip apart.
4. The cover was replaced under the warranty and the second cover demonstrated the exact same
Disintegration within one year. It seems that two out of two disintegrations is not a coincidence.
5. On a positive note: The seams are strong and good. Initially, the cover shaded the car rather well, provided good rain protection, and fit well.
I purchased a car over for my 2020 Kawasaki KRX 1000 side by side. Sadly I did not open it when received for a test fit. When I actually needed use it, more than 30 days after purchase, I opened it and proceeded to put it on. After some frustration I had it covering my ride but could not get it to line up correctly. It appears to be for a different model as the sewn in pockets do not line up with anything on the car and the buckles for the securing straps are located where my tires are rendering them useless. It does cover the car, just does not fit and well, looks like it does not fit. Carcovers.com confirmed it is the best fitting semi custom cover the make for my ride. I am unable to return it due to exceeding the 30 day policy they have. They were gracious enough to give me a 10% refund. Please not the quality of the cover is good, the fit is bad. Tremendously disappointed and will not purchase again. Not gauranteed to fit as claimed after 30 days from purchase.
Great product and explained very well.
Great car cover, perfect fit.
Very easy to order. Thanks
It fits my little MR2 Spyder perfectly. A couple of days later I ordered a cover for my VW Beetle Dune. Should be getting here very soon.
I love your covers. They are fantastic. Super Big Thanks
Found exactly what I was looking for without problem. The website is easy to use and
Prompt delivery was appreciated. I do not like receiving all the sales ads since ordering.
Great this is my second purchase
Large range of products with helpful descriptions and ratings for type of usage and fit.
That was really easy. I am looking forward to getting my new cover!
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.