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CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
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Great easy process - ordered and delivered on time and fits great (the bonus free items were a nice touch as well)
I have purchased car covers for 8 of my cars in the past. This is the first one that I feel that the overall fit of the cover is very poor. It covers more like a generic large size, not like it was custom made for my model of car. It has no mirror pockets. It blows off every time there is any mild wind. Very poor quality due to the fit.
Purchased 2 - Platinum Shield Car Cover For 1985 Mercedez. Neither lasted, replaced 1st cover didn't last 6 months and replaced last year. I'm in the process of using the warranty for replacement (should have replaced both at the same time). Product material not as described, disintegrating in the heat of South Texas.
Warranty is limited in that you have to pay a prorated fee based on how long you you go before starting the warranty process on a POS product.
Very easy website to use. Made it easy to pick the correct cover.
Experience was great. Site was easy to use, and made for a smooth process.
Awesome covers.! One of my bikes has saddle bags and the other a tail bag and the covers fit perfect. No dragging on the ground. And the light weight is an added surprise. So happy with the vents as they keep moisture from building up under the covers in this hot humid Georgia climate.! And the soft fleece lining is so nice against the finish on my bikes.!
Easy system to navigate through
Everything was good!
I bought two, one for a large 1965 convertible, and a 1970 2 seat sports car. My cars are "garage kept" these covers fit just like advertised.
Excellent experience. Lots of detailed information on the products made it easy to decide which was best suited for me. I would definitely shop here again.
Easy, great explanatory video. Looked at site because of son's recommendation. Customs in NZ held the package but didn't notify me that duty was payable. I should have gone standard delivery as the extra cost of express crossed the threshold that duty became payable. No reflection on yourselves. Very pleased with product and your service
We bought this cover for our Truck! It fits perfect and now it is protected. We were looking for a product that would help to protect our vehicle from hail. We have lawn chair cushions under the truck cover to give it extra cushion from the hail! Every vehicle we have ever owned has been damaged by hail! Now bring it on
I love the look and quality of my new car cover.
So easy to choose correct cover & quick & free shipping! Thanks
Looks you have good merchandise, let's see, I just bought one car cover.
Cover is a poor fit, waaaaaay too big, no mirror pockets.
Carcovers kept me informed at all points of the sale and I received my shipment quickly
Fast delivery
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.