CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Very nice cover and fits nicely on my 2000 FRC Corvette, actually better than expected.
Overall, the customer service was quite good given the fact that I was interacting with a computer and had no reason to contact a live person. Shipping and receipt were timely and the quality of the cover when I received was as it was described on the company website.
Excellent experience!
Cover was delivered to the wrong address so I had to find where it was and go retrieve it. They weren't home but the package was still on their front porch and had been there all night.
The cover did not come close to fitting my truck. I contacted customer service and they requested pictures. I sent the pictures and it has been 4 days now and not a word from customer service. I sent an email asking if they got the pictures...no response! I will call them today and if I don't receive satisfaction, I will return cover for a refund.
Great people to work with.
The cover I ordered was high quality and a perfect fit. The price and warranty were the 2 most important things of value to me. Thank you very much.
Its all good.
Great covers for the price!
This my second one.
Great car cover!
Great quality cover. Not as thick as i figured it would be, but it's very gentle on paint and super lightweight.
Quality product so far. Ask me in 6 months
Quick and easy - great product as well
Verry easy
Light weight fits perfect durable great product
Darrell formico,
Your order #*******238 has been updated to: Complete
Your package has been sent! It was shipped via UPS and your tracking ID is: 1ZY33Y*******718
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If you have any questions, please feel free to contact us at *******@carcovers.com or by phone at *******603.
Excellent product. Fit perfectly and easy to put on / take off.
Quick and good
Easy
The cover fits very well and the soft underlining is perfect for my show truck to keep the dust off while in storage.
It was great, great price, showed up quickly also
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.