CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
We were satisfied with the product. However, the packaging - not so much. We understand you have no control over what the shipping company does, but the box could have been a better or heavier transport mechanism. The box, which was very lightweight and flimsy, arrived at our door totally ripped up with a bunch of tape to keep it together. You may wish to improve on this in the future.
A great customer experience, thank you!
I Purchased this cover off line I need it within two days and I got it within one day very satisfied with the product service and delivery
Hassle free transaction Product as described, fits well and does the job intended.
The car cover fits very well and is soft inside. It does it's job very well.
The entire purchase was seamless the cover arrived in short time and it fits like it is supposed to. The gentleman who worked with me was professional and courteous. I am very satisfied and will be buying another cover from them fairly soon for my other car.
Good product and shipping.
I like the way it looks and fit's but will have to wait and see how it protects and lasts.
Love the product it fit perfect
GOOD COVER, COVERS CAR COMPLETLY, BOUGHT A COVER FROM ANOTHER COMPANY AND IT WAS SUPPOSE TO COVER THE CAR BUT IT WAS SO SMALL IT WOULD NOT FIT. IF IT COVERED THE HOOD IT WOULD NOT COVER THE TRUNK. THANK YOU FOR A GOOD COVER AND THE FAST SHIPPING
I received the car cover quickly. I was impressed by the cover's exterior toughness the softness of the interior. The cover was easy to install over my 2 door Jeep Wrangler and stays in place the with the fitted stretch corners.
This is exactly what I wanted for my new truck. The cable lock included was a plus along with the storage bag. And the windy bungee cords you offered will come in handy on those windy days!
I have ordered several covers from CarCovers.com and have always been impressed with therir fit, quality, and durability.
I have other car covers, and am very satisfied with the product. The covers fit good on my vehicles and have had no issues at all
This is my 2nd car cover purchase from Car Covers both covers met my needs well constructed and fit my cars correctly great value quality cover
As an English owner of a Pontiac GTO that needed a cover quickly for the winter, I didn't know where to start but hoped that if I ordered one from car Covers it would be good. It's better than that! Thank you!
What I wrote in survey you can cut and paste on here...
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.