CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Shopping was easy and checkout was simple.
Two years ago, I ordered and received a CarCovers brand cover for our Polaris Ranger 900XP with a 10 year warranty. Initially the cover was black in color and fabic appeared to be of good quality as to provide the benefits described on the website. Elastic corners and buckles should provide for an appropriate fit and retention for outside storage, at least on a limited basis. Unfortunately, two years later, we're disappointed that's not the case. Even though fit was good, we now have a grey & white cover with tears & splits appearing in numerous locations of the cover in unlikely places of little or no stress and even flat areas, that were surprising & disappointing. After multiple conversations with customer service representatives & attempts to get it warrantied or resolved without success, we've come to the realization that even a "lifetime warranty" on a product that doesn't holdup or deliver even on the simple expectations, isn't worth the money if the quality of the product or the warranty, don't deliver.
Just Disappointed!
Very pleasant and great service
Great site, easy to find what I wanted
I was extremely satisfied with the product I received it is easy to install, remove and store
Fair price for a great cover that fits well and keeps out water and dirt.Fully Satisfied.
Very easy order process. Easy to find the cover I needed and checkout was easy.
Thanks. Maybe more will be ordered for other cars, depending on how durable and lasting it is.
Delivery seems to take some time
Perfect fit for my Nissan Frontier truck!
Thank You...
Easy to order and really like the free 2 day shipping
Thanks for the video demo. Very helpful.
Nice experience. Little costly but the Cover fits great. Hope it lasts.
Quick and easy to choose a cover and then checkout. Thanks.
Is good
A great cover at a good price.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.