CarCovers has a rating of 3 stars from 21,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CarCovers most frequently mention customer service, lifetime warranty and credit card. CarCovers ranks 9th among Auto Accessories sites.
Very easy ordering. Love the customer service feedback and emails! Haven't had a chance to actually view the product as it was delivered to our Florida address for my VW convertible. Will check it out when we return in March.
Good web site. Very user friendly. Hade no problems.
Awesome fit great product shipping was fast material is strong would buy again
It's a very good cover for my Toyota Rav 4 and customer service was very helpful and great. Thank you and regards, Frankie Feliciano
So far so good---have been a repeat costumer for many years----if there were issues I would look for a new source---but CCC is still the best
Top quality, ship quickly, fits nicely, everything promised and more
Didn't receive the package the first time but was resent whitout question, very customer oriented
This is my second cover...so I'll always be a return customer
Awesome product. Awesome online experience!
The purchase went smooth.
I ordered the wrong size and need to exchange it for the maverick max. I got it for my husband as a gift.
Fast Easy prompt delivery. You have it all.
Missing item was promptly sent after contacting service. All items arrived in good order.
I could not be more satisfied, with the product, in terms of quantity, performance, and affordability...It nicely fits my completely restored 1954 Chevy Bel Air Convertible, which I wouldn't cover with 'any old car cover'...
With my quality cover, from CarCovers.com, My Baby, is softly protected from, rain, snow, and dust, that is harmful, to her nice and shiny, turquoise & white paint job...A Home Run!
Very easy has everything you would need.
Excellent! The very best fit and finish car covers I have ever owned.
Not first time ordering product,Bought one for Motorcycle, one for 58 chevy, one pending delivery on wednesday, for 2011 camaro. LOVE product
Easy to find the right cover. It fit perfectly and is of high quality. This is the second car I've purchased a cover for. I really like these covers.
Answer: It seems to be. The problem is that they do not know how to sell the product and they do NOT have a liberal return policy.
Answer: ZERO customer service! Rude and absolutely no help.
Answer: Their products are made in CHINA, and you know exactly what that means when it comes to quality,(or lack of), stay away!
Answer: I had the same problem and their Costumer service claimed their fit guarantee is not valid because of a "modification" note box at the very bottom of the checkout process. They did provide an exchange (at my cost) but the larger cover still does not fit correctly. I would not recommend them for motorcycle covers.
Answer: Sorry: www.CarCovers.com provided me with zero/no free gifts. All they wanted were additional NONSENSE fees.
Answer: Yeah looks like fleece but started to breakdown into dust on my car after only 6 months and bought their "best" cover.