We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Providing vin and all required information ordering and delivery was excellent although after PCM arrived and installed it required additional cost to program keys and PCM to truck which was not supposed to be only to find out it was not for this truck only to incur more addition coast to reprogramed and re key the old on at a cost of 2500. 00 bucks very disappointed that they had all the correct information and failed to provide the service they offered
Very knowledgeable staff. Helped me with all my questions. Ordering was simple and fast. Shipping was fast. Experience was great. Would definitely do business with you in the future thanks
You don't tell people they will lose they're warranty or they will be charged half the cost until they receive it and only have 7 days for post marked to send back the old one... sorry that's $#*!ty service
Until the vin is validated it's useless
When searching for a new PCM for my 2005 Dodge Dakota, I initially found the search overwhelming and frustrating. I stumbled upon Car Computer Exchange, saw that they programmed a PCM to fit my truck and the cost was very affordable, so I ordered the part and as of now not sure if it's solved the issue with my truck.
The people I talked with were polite, and that part of the experience was very good, but unfortunately, the computer I got was not a plug-in play and could not get the function in the car so it's being returned for a refund
I ordered a computer for a car--just what kind of a experience am i supposed to have--was it like having wild sex--sorry--not exactly--it wasnt overly complicated and the computer worked as it should, what more can you ask for--you people insist on a reply so you got one!
I was chasing down an electrical gremlin in my 2000 Jeep Cherokee and it all pointed to the PCM. Found Car Computer Exchange online and started the process. Received my PCM, swapped it, started right up. Great experience. Good instructions to verify and easy core return.
So for so good. Waiting to send off tips. As soon as mechanic gets it off.
They delivered on time when they said. Computer was programmed correctly and installation was plug and play. Thank you for great customer service.
Easy to ship back and easy to install. Nice shopping experience aswell
I got the new one and is still doing the same as my old one. I am looking into it much deeper.
Works as it should. I went with another company. They sent me one they had, used one. Reprogramed it, sent it, then didn't shifting right. Sent back. Then got it back. Didn't shifting right again. Didn't notice a difference. This company used my original one. It always shifted good. I always took good care of this truck. Drove it since new.
Unfortunately it did not fix our issues. The vehicle needs an engine.
Easy to place order and great communication. Price was cheaper than the competition.
Had a dodge truck with internal driver problem, they repaired it
Good fast service and delivery easy to oder and lots of communication
Worked well. Arrived on time. Had no issues with install. Did not want to wright a review but I have to do they will stop emailing me. This is the down side in my experience.
They help me with my specific needs for my 2000 Jeep Cherokee
I found it easy to order the pcm with how the system was setup on explaining where to find everything
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other