Car Computer Exchange
business logo of Car Computer Exchange

Car Computer ExchangeReviews 884

4.4

From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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2,214 reviews
Tennessee
1 review
0 helpful votes
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Disappointed
August 11, 2025

Providing vin and all required information ordering and delivery was excellent although after PCM arrived and installed it required additional cost to program keys and PCM to truck which was not supposed to be only to find out it was not for this truck only to incur more addition coast to reprogramed and re key the old on at a cost of 2500. 00 bucks very disappointed that they had all the correct information and failed to provide the service they offered

Date of experience: August 1, 2025
South Dakota
1 review
0 helpful votes
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Satisfied
August 11, 2025

Very knowledgeable staff. Helped me with all my questions. Ordering was simple and fast. Shipping was fast. Experience was great. Would definitely do business with you in the future thanks

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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You don't tell people they will lose they're warranty or they will be charged half the cost until they receive it and only have 7 days for post marked to send back the old one... sorry that's $#*!ty service

Date of experience: July 31, 2025

Until the vin is validated it's useless
July 31, 2025
Previous review

Until the vin is validated it's useless

Date of experience: July 21, 2025
New York
1 review
0 helpful votes
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Good
August 10, 2025

Very good. People on the phone were very helpful, an did everything to make sure i got the right part.

Date of experience: July 31, 2025
Utah
1 review
0 helpful votes
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Easy order process.
August 9, 2025

When searching for a new PCM for my 2005 Dodge Dakota, I initially found the search overwhelming and frustrating. I stumbled upon Car Computer Exchange, saw that they programmed a PCM to fit my truck and the cost was very affordable, so I ordered the part and as of now not sure if it's solved the issue with my truck.

Date of experience: July 30, 2025
Wisconsin
1 review
0 helpful votes
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Plug and play?
August 8, 2025

The people I talked with were polite, and that part of the experience was very good, but unfortunately, the computer I got was not a plug-in play and could not get the function in the car so it's being returned for a refund

Date of experience: July 29, 2025
Indiana
1 review
0 helpful votes
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I ordered a computer for a car--just what kind of a experience am i supposed to have--was it like having wild sex--sorry--not exactly--it wasnt overly complicated and the computer worked as it should, what more can you ask for--you people insist on a reply so you got one!

Date of experience: July 29, 2025
Iowa
1 review
0 helpful votes
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Brought My Jeep Back in action
August 7, 2025

I was chasing down an electrical gremlin in my 2000 Jeep Cherokee and it all pointed to the PCM. Found Car Computer Exchange online and started the process. Received my PCM, swapped it, started right up. Great experience. Good instructions to verify and easy core return.

Date of experience: July 28, 2025
Louisiana
1 review
0 helpful votes
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Good service
August 6, 2025

So for so good. Waiting to send off tips. As soon as mechanic gets it off.

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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Excellent
August 6, 2025

They delivered on time when they said. Computer was programmed correctly and installation was plug and play. Thank you for great customer service.

Date of experience: July 27, 2025
Kentucky
1 review
0 helpful votes
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Easy to ship back and easy to install. Nice shopping experience aswell

Date of experience: July 21, 2025
Florida
2 reviews
0 helpful votes
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Fast delivery
August 4, 2025
Updated review

I got the new one and is still doing the same as my old one. I am looking into it much deeper.

Date of experience: July 25, 2025

Quick and easy
July 22, 2025
Previous review

Quick and easy

Date of experience: July 12, 2025
Michigan
1 review
0 helpful votes
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Back to normal.
August 3, 2025

Works as it should. I went with another company. They sent me one they had, used one. Reprogramed it, sent it, then didn't shifting right. Sent back. Then got it back. Didn't shifting right again. Didn't notice a difference. This company used my original one. It always shifted good. I always took good care of this truck. Drove it since new.

Date of experience: July 24, 2025
Virginia
1 review
0 helpful votes
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Part is good!
August 2, 2025

Unfortunately it did not fix our issues. The vehicle needs an engine.

Date of experience: July 23, 2025
Maine
2 reviews
0 helpful votes
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Hreat
July 31, 2025
Updated review

Easy to place order and great communication. Price was cheaper than the competition.

Date of experience: July 21, 2025

Easy and fast
July 21, 2025
Previous review

Easy and fast

Date of experience: July 11, 2025
Utah
1 review
0 helpful votes
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Solved the problem
July 31, 2025

Had a dodge truck with internal driver problem, they repaired it

Date of experience: July 21, 2025
Georgia
1 review
0 helpful votes
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Fast
July 30, 2025

Good fast service and delivery easy to oder and lots of communication

Date of experience: July 20, 2025
North Carolina
1 review
0 helpful votes
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Worked
July 30, 2025

Worked well. Arrived on time. Had no issues with install. Did not want to wright a review but I have to do they will stop emailing me. This is the down side in my experience.

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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PCM replacement
July 30, 2025

They help me with my specific needs for my 2000 Jeep Cherokee

Date of experience: July 20, 2025
Utah
1 review
0 helpful votes
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Dead computer
July 28, 2025
Updated review

I found it easy to order the pcm with how the system was setup on explaining where to find everything

Date of experience: July 18, 2025

Very easy to work with
July 15, 2025
Previous review

Very easy to work with

Date of experience: July 5, 2025