From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
These morons charged me three times the norm and cut off my lifetime warranty after they never gave me a working product. DO NOT PURCHASE ANYTHING FROM THESE IDIOTS.
I purchased an ECM with the company and after putting it into the car I had multiple codes come up. I was advised by them that those were issues with the car prior to the EMC put in. I had multiple repairs done to the car and the issue was never fixed. I had a mechanic who went through all the wiring for the car and found the ECM was bad. I called multiple times before reaching a person who sent me to a voice mail. When I was able to get her back on the line she refused to give me the address to send the part back for warranty and hung up. I called again and reached a manager who also refused to give me the info and told me he will make this difficult for me. I have phone records showing all calls to try and resolve this before filing a complaint with the BBB and consumer affairs.
Scam! Painted junk so you return and they screw you out of half the money. No customer service on the phone other then an idiot telling you to email them, which they never return the emails. DO NOT waste your money, I'll sell you a painted one and kick you in the nuts... way cheaper and same result. I would give zero stars if available and turned into BBB. Lucky for them I don't live in India, I mean North Carolina...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members