About the Business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
After purchasing two previous computers from other places, finally ordered one here. Installed this one, been in three days. So far, no issues! Very satisfied.
Simple to order, install easily, works fine, so far so good.used them before
If you have any questions just call someone will help you and get the correct part ordered
Checked out computer needed for California C. A. R. B. compliance then ordered computer I needed.
I have used this company numerous times and I have never experienced one problem ever. I will continue to use them in the future whenever the need arises.
Easy order process and fast shipping good quality product!
Flawless. Good customer support. Will definitely use again
We have installed the PCM it is working like it's supposed to be we just hope that it continues to do it and will keep you updated as we drive it thank you for having our part
From after troubleshooting for the past three weeks came to a unfortunate end result of needing a PCM and Car Computer Exchange was there on the spot when I needed a PCM and the shipping was very fast too Im pleased to say
Hoped this would help correct my issue with service 4WD light. But it didn't. However, it did correct a shifting issue I was also having. Thanks for the help and fast service.
Could not find part num but I will try to attach photo
We were very pleased with the product and the service from this company.
Ordering was easy, shipping was great. Part was what we needed. The Jeep is back on the road.
Very fast and works great so far. I went in smoothly and fits exactly like the original.
I installed unit and went to start truck power comes on then No Power. Disconnected power then hooked back up the same then happened again and again. It's the weekend have to call Monday.
Received a PCM that was defective. PCM worked to get engine running but does not send voltage to regulate the alternator. Should of been tested since all dodge Chrysler jeep vehicles all use the PCM to regulate voltage to alternator.
The process was simple even after a couple mistakes on my part.
Do not order from here, the PCM wouldn't let my truck start. I put it in like directed and the dash lit up like a christmas tree. It wa last a no crank no start. Sent it back as defective.
I paid for it to arrive early and it arrived by regular mail. It arrived dirty and I followed the instructions and it still didn't work. I want to send it back and get my money back because it was plug and play and it isn't and all dirty doesn't look professional. I can buy the same one for 50.00 and if it's not programmed to turn on it's worthless.
Everything was great, got the part fast! Thanks again for your great service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members