Car Computer Exchange has a rating of 4.4 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car Computer Exchange most frequently mention customer service, timely manner and new pcm. Car Computer Exchange ranks 14th among Auto Parts sites.
Ask a couple questions to make sure it fit sent me the correct part definitely recommend
Just took to long to receive it. More then a week. And to give the exchange don't give much time. Specially the weekend is coming.
Ordered a computer for my 2005 Dodge Ram SLT received a unit and installed per instructions, the unit would not allow my car to go into gear showing code P1603 Dual-port RAM failure. Called and emailed about the problem and waited days for a response. Authorized a return so I send the unit back for replacement (among with my core to save on shipping). Waited more than two weeks for the replacement unit. Looked identical to the one I shipped back (complete with the same paint runs and smell of spray paint permeating the box where they had "refinished" it.) sure enough, same code. Factory Service Manual has exactly two culprits for this code: the harness and the unit. Well, the harness was new OEM. I even changed out the ignition switch as an added measure just in case it was sending a short before installing the new unit. Called them back and they authorized a return, so long as I paid shipping. Long story short I'm out $30 and four weeks messing with these fools. Save your money and just use Flagship One.
(Pro tip: when calling press #1 for sales, because that's the only thing CarComputerExchange.com really cares about - All other menu options send you into the void.)
Good, employee responces to my questions about necessary required part number to provide to your techicians.
So far it's looking good, but I will not know until it's finished before I can rate the service.
Ordering process was straight forward, detailed information about my part was a little more complicated but they made it as easy for me as possible. Fast shipping and part arrived sooner than I expected.
Very reasonably price good customer service the rep took all info needed
Ordered on a Tuesday, mailed out and had it Sunday, amazing quick turnaround!
Ordered ECM for my Dodge. Quick turn around. Just give information on vehicle and the ECM came pretty quick. Installed it and so far no issues and car runs great.
Ordering was simple and the replacement pcm was a simple install and the pre-programmed unit performed like new out of the box and I now have my truck on the road starting and driving as good as it ever did. Trouble free from start to finish.
I have yet to install the computer but the easy to understand instructions will make it nice to install.
Received computer and it's faulty. No communication with truck. Scan tool and locksmith computer also failed. Ecm currently in return shipping. Hopefully problem is resolved quickly
Good directions on the proper way to change it out. I changed everything spark related till I figured out it was a bad computer. Bought a computer off car computer exchange and fired up runs great zero issues.
Easy to find the part and place my order. Very professional and quick processing and delivery. Instructions were very clear and easy to understand.
Everything went smoothly. The part didn't take long to come in and it worked when installed.
Nicely done, and easy.
It was sent back because of some issues, but the people are very friendly, and helpful.
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other