Car Computer Exchange has a rating of 4.4 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car Computer Exchange most frequently mention customer service, timely manner and new pcm. Car Computer Exchange ranks 14th among Auto Parts sites.
Cindy was great to deal with. The right part was shipped and worked great first shot. Only issue I had was the computer still had previous codes triggers, needed to clear these. Other than that I would recommend.
Where is my computer? You took my money? You seemed legit at the start bu i have he'd no comunication?
It took a while to arrive. Instructions were clear and simple. Worked on install with no problems
Our minivan just stop running one day and yhx to you guys It's running like new again
I received the product and it fit perfectly and worked perfectly, i already returned the old unit with the enclosed label
We had a de buckle with the delivery. It took twice as long that it was supposed to. We finally got it. It was supposed to arrive on Tuesday and did not arrive until Friday. Very slow shipping.
We had a great experience. They sent directions of what to do and we followed them.
The part I got has a couple of dents and the paint job on it is very sloppy has runs in it and just over all looks bad.
The process was quick and easy. I found what I needed and was skeptical about other sources for a pcm. Car Computer Exchange seemed to be the most reliable option. Yeah, it costs a little more than the other guys, but the quality is there. And that's what your paying for.
Very quick and easy to navigate the website, if I ever need another one I will be back.
I called them once cause it has been a week after ordering and they were still trying to code it, but got it sent out to me as soon as they could! The guy I talked to was pretty ok and the computer didn't have any problems with it! It also came with the shipping label to send old one back as promised!
Easy to navigate and find the right parts needed to place an order.
Excellent experience. Process was easy and product was shipped promptly. Well packaged with return label for core.
Very rude people! Would not recommend sending anything her for repair no communication skills
Ordered it for my customer, it came in and worked as factory.
From start to finish, including shipping time both ways, it was only about 10 days,
It was ok well not sure if it fixed the problem so we will see about
Happy that my module was shipped in a timely manner and is WORKING in my 97 Dodge van. I checked locally for a replacement with no success. Car Comp Exchg. Is comparably priced and with def unit return, offers LIFETIME warranty.
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other