Car Computer Exchange has a rating of 4.4 stars from 786 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car Computer Exchange most frequently mention customer service, timely manner and new pcm. Car Computer Exchange ranks 14th among Auto Parts sites.
Quick and easy, could ask for better. From order, to ship, to install, it was all so simple. The part is working out great. Thanks for the process.
No evidence yet that anything has changed after your work. Still testing.
Just received. Not installed yet but so far everything is fine.
FedEx told me a lie said it was delivered already but it was fine
Very satisfied with the purchase and delivery worked, and functionality/operation of my Jeep XJ PCM/ECU. Received it in 4 business days, plugged it in, and started my XJ up immediately.
My experience went well and I am happy. Fed Ex didn't deliver my package for two days late, so that sucked.
Website was easy. Delivery was fast, and no problems with the new Ecm.
Computer did not work right shipped it back still waiting for refund you get in there get in there
Got one computer from uall put in truck worked good sent old one back. Got another email that my order on the way call uall and said didn't order another one he man said standard email ok got another one called uall and sent it back today 12 23 24
Have not yet had the computer installed by my garage, will let you know the results once run.
The only thing I'd suggest is better/timely tracking information, and a more visible requirement and instructions to send back a core, right up front. I expected that, but - and it could be operator error - didn't see it until the replacement unit physically arrived.
Called, and promptly received needed information. Received the product within days. Mechanic followed directions and got my car started! Thank you so much.
New PCM doesn't work. Doesn't communicate at all with the other modules or a scan tool.
Very easy to find ecm needed and order. Received in timely manner. Easy install
Very nice with everything that I needed to know. Thank you. Okay
Very friendly and helpful.
I gave you all the information you needed.
You said it would be ready to be shipped in 4-5 days. You let me know the day it shipped and 2 days later I had it. Thank you for the prompt service. Works great.
New PCM got me up and running again. We checked everything. Cam / crank and coil. All connections were checked as well. No BUS code lead us to the PCM.
Order was simple. I was kept Was kept up today through email. I received my order on time. Everything was great
Truck quit running,got new pcm and worked great.great people to work with
Our mechanic said computer module was bad. Said order from computer exchange.we did and got the box.
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other