Canva

I have been a Canva user from the beginning. I am now about to close down my account which I pay for. I used to be able to download high-resolution files but now all my work is at the size of 10 - 30 kb! I am sure Canva will be losing customers like me at a rapid rate.

After cancelling my subscription I was still debited 120 $ for one year Canva Pro subscription. I just unsubscribe now again and took screenshots this time to have proof as they don't send any proof of cancellation. (Previous time was in trail period).
Paid for 12 months and did not even use this app at all. I am very upset. In my eyes this is called DAYLIGHT ROBBERY!

I like the Canva tool, and used it quite a bit for a month or so. I don't like they way their autorenewal feature works, which renewed me for a year without warning. They have claimed I was on the "old" system and this is no longer the case, but I'm still disappointed that I had to jump through the hoops I did. I hope they find a way to clean it up for other customers.

If you decide to sign up for the free trial be SURE to cancel is right away. You will be charge a high price for not doing so. They WILL NOT refund your money and they don't have a person you can speak with. I will not consider using this company just based on their customer service alone.

Canva lets you create posters and stuff like that. You also don't have to download it. You can simply search it up and BOOM! There it is! Although there's a little issue. It doesn't let you create your own. You can only use the ones in Canva and change the words on there but you can't choose your own. If Canva can fix that little issue then it'll be great!

I purchased a design for multiple uses for letterheads but found later it is for viewing only. How can one use it? Am unable to use the PDF unless I create a text box with all the limitations that imposes. I wrote and asked for some help and they said "thankyou for your suggestion". That is to create a letterhead that can be used as one. I think they are scammers.

Tried a free trial, managed to cancel it in time. Money has been drawn from my account, let's see if I'll get my money back. Wouldn't recommend anyone to use this service because of these trial-issues. Otherwise a good service, sure. But being scammed is never fun:-( Being drawn 120$ when you can barely afford yourself sucks. What a company.

First, there is no number for you to call to speak with someone; second, there is no live chat for you to use to try and connect with a human; third, the only way for you to complain about a print job is to send an email off of their website and even that they say it will take at least a week to answer the email... If you are trying to get something refunded, good luck

I unfortunately subscribed to canva pro but then decided I didn't want it so tried to cancel within a week. They couldn't find the subscription but I now see two months of charges. Of course there is no reply to my email. What a scam they are...

This site is very helpful to me especially when doing some portfolio, resume, collage pictures and artworks. What I also like is that I could choose from bunch of different built-in templates in addition to that I could also create my own, and share them in different format to my friends and love ones..

I don't know how or why they billed me but I was charged $119.40 on my cc for nothing. Trying to find a number to call and dispute it but I can not find a phone number or email. Does not leave a trusting feeling.

The fact that you have to pay for most of the defining features like resizing the image is pretty disappointing, because the sizes for a lot of the templates are really hard to use. I'd Resizing text and images is really hard and sensitive. I would not recommend, I'd rather use Google slides or some random app you could download on your phone.