Boynton Beach, Florida 33436, US
My fiance is so happy with our experience with Brilliance. First, the navigation and filters on the site let you waste no time in finding what you're looking for. After our purchase, the customer service at Brilliance was top notch. One of the most smooth and professional purchases we ever had online. I would highly recommend Brilliance and we will be back again soon!
I was a little nervous about ordering an engagement ring, and a wedding online. But it was the best option!!!! Great have as qualitly Never had any problems with the rings. Shipping was super fast!
Purchased a flawless loose diamond stone from Brilliance! When I had the Diamond set and appraised, to my surprise the stone was appraised almost triple the price that I paid! Excellent customer service with expert jewelers to help you pick the perfect stone!
After my first purchase with Brilliance, I am ready to make a second one. Not only was I happy with the Purchase, I still brag about the amazing customer service. Thank you Brilliance!
Jordan and the rest of the representatives were amazing and helpful. They helped find the right diamond and ring for my soon to be wife. She totally loved the ring. They also were speedy about getting me the ring to the dated I needed to propose to the love of my life. Thank you Brilliance! I will be buying from you again.
Ring came exactly as pictured. I also called customer service to ask questions before I ordered and they were very helpful.
Purchased an Amazing 1.70 carat heart shaped diamond that is absolutely breathtaking!!! I will definitely buy from them again!
My husband got my engagement ring from Brilliance and spoke volumes about his great experience, particularly with Erin. She was patient in showing him options and working within this price range. Erin helped us to create a custom engagement ring that turned out absolutely beautiful and extremely unique. When we were looking for our wedding bands, we both looked no further than Brilliance. My husband chose one the rugged and beautiful Koa ring and Erin helped me select a band that complemented my engagement ring perfectly. Thanks so much to Erin and the whole team!
Anthony was great - excellent communication and made sure he would beat any competitive offer
product arrived on time and setting was great;
I would certainly shop here next time I need a diamond
I was skeptical at first but wow what a great experience. She loves the diamond and setting. I will recommend everyone to Brilliance.com. Very happy with my purchase. Great customer service. The process was simple and easy.
Even though I was new to buying diamonds, I had done a significant amount of reading on my own in an attempt to be more efficient with my money online. Even though I was picking out what I thought was going to be a beautiful diamond, the people at Brilliance helps me understand the fine details that really matter when it comes to such an important purchase. After being sent an email with a few to choose from, and no pressure to choose anything outside of my budget, I found the perfect engagement diamond! I got my GIA certified diamond about 2 weeks later that was twice the size but still only half the price of the local big name diamond store! Oh, and she said yes!
I really did my homework before buying a diamond. I was looking For us down to replace A center stone in a ring that I already had.The folks at brilliance were so patient with me. The ring turned out perfect.
A year and a half ago I bought my fiancée a wedding ring from brilliance.com. When we bought the ring we got an exceptional price, great customer service, quick turnaround (it was a custom ring), and when the ring came in it was perfect! It was so perfect we decided to buy the wedding ring from them also.
My other half loves his ring. He went with the Koa ring collection and the ring he chose was perfect. The ring was true to size and it was beautiful. It looked exactly like the photo. On top of that, it was at a great price.
I recommend Brilliance to everyone. :)
Tip for consumers: My fiancé also ordered my engagement ring from Brilliance and we had to have it resized because it was 2 sizes too big (he didn't know my ring size).
It took about 2 weeks to get it back, and my ring came back a perfect fit.
When I first began ring shopping, I went to many stores. What I wanted just was not there. A few stores had horrible service that they didn't want to take the time to help me with a custom ring, others were helpful but just too expensive. I found Brilliance and found what I wanted instantly. I worked with someone to help me pick the right diamond and make the setting perfect. They were very helpful in informing me more on diamond grades and what to look for. I paid about half the price as what I would have paid for a custom ring from another store. The only hiccup I had was delivery of the ring took a bit longer than I hoped, but everything turned out brilliant.
Tip for consumers: When picking a diamond, consult with a sales rep. Some may not be available or may be a long lead time to ship.
It brought my wife to tears. She feels its the perfect gift of a lifetime. The clarity is the best and the sparkle is in matched.
it was amazing how they beat the price for me once I found the diamond i'm looking for on a different site, delivery was on time and the best part was their customer service ( very nice and professional ) I definitely will be buying from them again!
Erin was wonderful to work with! She's very knowledgeable and helped to make my ring affordable and unique. We purchased the diamond first, then a year later, we FINALLY worked on the setting! We took our time so my fiance' wouldn't feel pressured, even though we're together over 10 years now, lol
Erin helped make my dream come true! Now that I have my custom engagement ring on my finger, I'll bed her expertise once again to design the wedding band!
I'll certainly be looking forward to seeing my complete, customized, ring set on their website! Trust me.. Once the public sees my set, they will try to duplicate it and put their own personal trust to it!
Erin was so helpful and educated me on making the right decision. She didn't just let me buy any diamond but guided me based off what my fiancée wanted. Thank you so much!
I was dreading the whole idea of shopping for an engagement ring in stores so I figured I would try online first. This site made it incredibly easy and a lot more affordable than I expected. Every part of the process was easy, including education, selection of diamond and setting, expediting the order (free of charge!) to get it in time for the surprise proposal, re-sizing, and finding the matching wedding band a few months later. I truly cant recommend it enough!
I absolutely love my diamond and couldn't be happier. I will always choose brilliance! I purchased a 3 carat emerald diamond to die for!! Ty so much brilliance
I have had a great experience with Brilliance. I worked with Erin W. She is great, she even sent me amplified pictures of the stone. She was there answering all my hundreds of questions on top of her very knowledgeable advice. Brilliance has great prices and they will help you all the way. Mt now finance and I are very happy with them.
I purchased my wifes engagement ring and wedding band at Brilliance and had a great overall experience! Jonathon and his staff at Brilliance were awesome to work with. They made the process extremely enjoyable and stress free (which says a lot because buying an engagement ring and/or wedding band can be very stressful). Jonathon worked with me to design the perfect rings for my wife and she loves them! You also cant beat their prices. I compared their prices with several other jewelers (including a jeweler located in the Diamond District in NYC) and they were considerably lower. If youre in the market for an engagement ring, wedding band or a special piece of jewelry (I also bought my wife a nice pair of earrings at Brilliance), I would highly encourage you to check out Brilliance! Ive already referred a few of my friends to them. Do yourself a favor and check them out!
I must say that I had the best experience working with Jennifer from Brilliance. She was very patient with me, answered all the questions I had, helped me get approved to finance the ring I wanted and stayed in touch with me without harassing me like most sales people do until I was ready to buy the ring. Not only did she do all that, she also helped be get the best value diamond for my money! The first diamond I had picked was not that great, because I didn't know any better. She helped me pick out a much nicer diamond in a shape that was better suited for the setting I wanted. She sent me multiple pictures and videos of diamonds to pick out from. The ring arrived in a very nice package and the ring looked even better in person than in the pictures. I would definitely recommend Brilliance to anyone looking for an engagement ring or any fine jewelry! Stellar!
The time had come for me to "pop the question"! I was SO nervous about even thinking of purchasing an expensive, loose, diamond stone from an on-line store. Nowadays, people are scammed all the time, and to no fault of their own. I was VERY skeptical about going in to something like this...."The advertised diamonds are just way to nice to be priced as low as they are and something has to be up" kept going through my mind. Also, I kept remembering the phrase, "If it sounds too good to be true then it actually is". So, I finally did decide to reach out to the sales team at Brilliance.Com. I think they understood my skepticism right away. They were more than just internet sales people. Theses individuals really knew their stuff. They took me step by step through the process, took time to answer all of my questions and even one time had spent over an hour on the phone with me going over the details of a diamond and listened to what I was looking for. We had had multiple telephone and email / chat conversations, without the high pressure of selling added in to it. They were very pleasant to work with! After I had decided to order the sales team was in touch with me everyday as they knew that I was nervous about receiving such a small, but very expensive item that was shipped to me versus walking into a store and being given it hand-to-hand. I am definitely going to use them again in the future when needed and without a doubt I will recommend them to family and friends!
Customer Questions & Answers
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Roger thank you for your question. Could we schedule a time to speak over the phone to go over our policies and what you are looking for? What is the best contact number to call?
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Noel, thank you for submitting a question and you most likely emailed Erin on her day off. We have confirmed she has sent you an update and if there are any additional questions we can help with please do not hesitate to let us know.
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Karen, Thank you for submitting your question. We work by appointment only in our showroom and you can email us at email@example.com to arrange a time.
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Noel I wanted to follow up to make sure you got the diamond and it worked out for you? I personally looked at it before it left our offices and was very impressed with the value and size myself. Thank you