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asked by adnan Q. on 11/14/18

1 Answer

Meira D. [Brilliance Rep]

on 11/15/18

Glad you found it to be a great resource for you!

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7-11-2015 Friends, I ordered a diamond (almost a carat) and paid by three credit cards. Why have I not heard back from Erin, the representative from whom I purchased the stone. She was cordial and helpful with my selection, but after purchasing, I cannot get her to return my emails or my phone calls. What is going on? I want the diamond I purchased, and I am getting worried regarding whether or not Erin is a real person and if Brilliance is a reliable company. Please help.

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