Brilliance

Searched for years to find (upgrade) wife's original radiant cut diamond engagement ring, and finally found the perfect setting. Shipped her ring under their insured service and reset was beautiful. All went flawless, and was updated all through process, as to reset and delivery dates. Never received and answering machine or was put on hold as to questions. 0nly problem experienced was engraving wasn't accomplished, which I can have redone at another time. Great quality at very good prices. I will use them again!

So I have return this poor cut dimond for exchange but is now one month and am still waiting to get my dimond deliver, when I call company was explained that the Dimond got lost in delivery and they will look in to in what happened to my dimond
Now am still waiting not
Sure if I will ever received my dimond
I feel this compan lies about orders and not deliver excally what you hbuy

I recently helped my son purchase a loose diamond from Brilliance for an engagement ring. I'm always a little cautious about making such a big purchase, sight unseen, on line, but the process was wonderful and Natasha took care of us every step of the way. She found us the perfect stone and was so patient as my son looked at the different options. I know we saved significant money over buying this stone from a local retailer, and we will definitely use Brilliance again when it comes time to buying the wedding band!

One of the best buying experiences I've had - online or off. Their incredibly personable, patient, knowledgeable and client focused staff were a pleasure to work with. While Brilliance is a website I can 100% assure you that you will receive as much person to person attention as you need. I will use them for all my high end diamond / jewelry purchases and I can't recommend them enough.

Even though I was new to buying diamonds, I had done a significant amount of reading on my own in an attempt to be more efficient with my money online. Even though I was picking out what I thought was going to be a beautiful diamond, the people at Brilliance helps me understand the fine details that really matter when it comes to such an important purchase. After being sent an email with a few to choose from, and no pressure to choose anything outside of my budget, I found the perfect engagement diamond! I got my GIA certified diamond about 2 weeks later that was twice the size but still only half the price of the local big name diamond store! Oh, and she said yes!

My experience with Brilliance was amazing. Their customer service is top tier. Representatives were in contact with me throughout the whole process. The engagement ring I purchased came on time and the quality exceeded my expectations. Will definitely recommend and do business with them in the future.

I've tried the rest, these guys are the best!

I wanted to take a moment to express the service and quality of product I received from Brilliance. These guys treated me like family (they even gave out their personal numbers so I could text them direct) and delivered on a ring that exceeded all my expectations. They also came in thousands less then stores or "reputable" jewelry stores in my area.

These guys are the real deal and do yourself a favor and give them a call. You will no be disappointed.

I really had an incredible experience buying my girlfriend's(now, fiance's) diamond through Brilliance.com. All the people I worked with were tremendously helpful and courteous. I picked the exact diamond we wanted, and paid quite a bit less than any of the other online vendors. They also worked with me on payments to both secure the diamond, then pay the remaining balance. It was all so easy! They say a diamond is forever, but if I am ever in the market for another diamond, I will certainly purchase it from Brilliance.com.

I did a custom engagement ring and they made the process very easy. The staff were great with getting me educated on the three c's! The custom was a gamble because well, your going on a rendering, and it rendered the now wife speechless. She also gets plenty of compliments on it, and I get a lil ego boost each time because she's tells them I designed it (well kinda I sent a few pictures of ideas and they made it happen) and all are impressed. Any way great place for quality GIA certified diamonds at a price real people can afford. So yeah, don't be dim and go with Brilliance!

From beginning to end, I had the help of a representative throughout the entire process. My representative helped with finding the exact color, size, and shape of ring. I was previously having a hard time finding the right setting I wanted for the engagement ring but these guys could design your concept to exactly what you want. They have a team of designers that will alter the design if it doesn't suit you. I wish only all company's had this type of service when ordering. I would strongly recommend nd will use these guys again for jewelry purchases.