Boost Mobile

Got ripped off on free phones,at $100 each,coverage is non existence. And finally get a message,a scammer ports my paid service to his phone. Call boostmobile,they don't care. Don't ever pay with debit card for service. Stores are independently owned,and most are crooks. Tracfone way better. Buy a package,phone,and minutes.

Not even going to waste my energy with details here. I'm sure everybody else has already said all there is to say. The moral of the story is this: Don't get Boost Mobile because it sucks. But seriously... let me know when there's a class action. Thanks.

Attempting the. 99 cent month try before you buy (2.86 with taxes, etc.). 2 brand new phones and neither were activated properly. Customer Service was worthless. Switched to Visible immediately instead. At least I was only out $6.

Trying to change to wife's plan with other carrier. Literally been on phone for hours to get pin. They keep transferring call and then eventually disconnect you. This should be illegal. Will pick up quick if paying.

Absolute horrible company, in every conceivable way! Their service is horrid, and I've never had stable internet. Most of the time, my internet is completely down, but when it does work, basic Pages such as Google or Facebook take as much as a half an hour or more to load up. Their customer service is rude, condescending, and unhelpful. Even the manager of my local Boost Mobile store has told me on numerous occasions about some of the nightmares she is dealt with with this company! As if that isn't bad enough, they do not stand behind their policies or their insurance plans, and the phones they use are complete garbage. Trust me, you're better off with two cans on a string than to go with Boost mobile!

As a previous member of boost mobil I had no issue until app switched. Been 2 months can't sign in... Can't pay the bill. And the number they give to call is no longer in service... Lost many contracting jobs due to this "issue " that's still unresolved. I will never purchase anything or be part of boost or any other associated networks. Verizon is expensive... However you never have an issue paying your bill or getting service... Sadly I tried paying my bill 2 weeks in advance and here it's 3 months later still non working. Waste of time and money! Now it's a game of playing how long it takes to fix. I'll update the review and look back to see how long it's actually been. Hopefully see everyone on a different network. I'll send the garbage crew to clean this up.

Really bad customer service franchises not being held to a stand speaking to customers anyway, they want. Taking your Money and trying not to give you any returns. Even when the equipment does not work for you. I recommend no one used this company. It's impossible to speak to someone from boost in the United States. Nothing but a run around.

They have failed on every front so far for me. I use my mobile phone to play games, and they lag me so bad, it's quite obvious there is a government agent playing man in the middle.

When I run out of data near the end of the month, I call and ask to buy more. "Sorry, we don't do that."

So basically this is a company that doesn't want to do business.

If over 10 seconds of disappeared packets at least once a minute is your idea of useful, try them out. But don't go over their monthly limit.
Also, their technical support has hung up on me numerous times.

Do not at any cost get boost mobile service! I would rather pay your deposit for a real mobile company for you than see you use boost! I'm a small business owner who was over his data and paid my bill early to get my plan restarted to have data per boost google yes you can do that. 10 calls later, 4 hang up's by them told nope we don't care what boost google says! I lost out in nearly 500.00 having employees waiting to get pick up info from me. I just hired 3 new employees I'm adding company phones but yeah you guest it they Will Not Be Boost Phones.

We have had Boost for about 6 months now. For the past 8 days we haven't been able to make or receive calls. This has happened 3 times in the past few months. When we call they say the towers are down and will be fixed the next day but obviously those are lies because here we are, still unable to use our phones. I am switching to Verizon even though it is much more expensive. At least I'll be able to use my phone. Boost, you are stealing people's money. You promise to provide a service and you take payment for that service that you do not provide. I hope someone files a class action lawsuit against you. It is simply infuriating that you're getting away with these types of practices. Shame on you.

I called boost mobile to set up service for 2 lines they ran my credit and said i was approved for financing on 2 phones which me and my husband picked out they sent me a service agreement to my email and i signed and sent back like I was informed to do and paid the 90$ fee for the phones I was told that my phones would be shipped and received within 3 days. Me and my husband were excited and eagerly waiting for our phones to arrive I checked my email daily for any updates and nothing so I called boost customer service and was informed that my order was canceled and that they were no longer able to go through with my order and I would have to go into a boost store and purchase a phone through them if i still wanted to proceed with their service. I asked what the issue was and was told they would not give me any more info than that I asked to talk to a person I charge or hire up and they informed me there was no one. First of all, I am mad that they canceled my order and didn't bother to send me an email or text to let me know so me and my husband were excited and waiting for nothing secondly, I think is very unprofessional and rude how I was misled by this company like I was I would give 0 stars if i could boost
You guys should seriously be ashamed of yourself I seriously have never felt so offended by a company boost mobile needs to get a better and more organized customer service team because the way you treat your customers is horrible and very unprofessional to say the least

Every other review is the same thing, keep scrolling down and you will see this is a scum bag company. 2 hours estimated I was waiting to try to solve an issue with texting one person under my contacts. I had some issues with the text app with being able to text my family member. They could text me but my text didn't go through. This was the primary complaint. After about 2 or 3 agents later I finally asked for a supervisor to be placed on hold for another hour. When I get my refund check in March, bye bye boost see ya. Another customer you lost for your incompetent customer service! Don't deal with these jerks and that's being nice.

Be warned Boost does not stand behind the phones they sell. Since the 4th day my new $850 phone completely freezes up every 48 hours and requires a hard reboot. Their 30 day warranty is all 100% BS. Motorola offers zero help as well for their one-year warranty they want you to send it in can take 6 weeks and do not give you a phone to use in the meantime unless you choose to get screwed for their protection plan.

So I switch to boost mobile last year in the fall, and my bill was originally $50. As I went into the year they kept sending me messages saying my data is running out, so I had to buy an add on. I did that but yet it still said that it was running out. My bill kept going up for some reason so I went to them and they said it's bc of my data. Do not get boost. Get T-Mobile or just something better for a better price