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How easy is it to get a hold of customer service at BoostMobile?

asked by Tom K. on 9/1/19

6 Answers
They are difficult to get a hold of. When you do get a hold of them it does no good. They dont care about customers at all!
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Easy, but can they help you with your needs... NO!
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Not easy! You have to go through too many automated prompts and keep hitting the zero when you find the right prompt that will connect you to a living being. Even then only during customer service business hours.
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The representatives are all yes people that will not solve anything for you.
Helpful (0)
Easy, BUT communication is horrible. Almost 4 months and I am still waiting on a return label to send back a phone sent broken that was purchased on the Boost website.
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You can get anyone on customer service it is if they don't transfer or hang up on you cause they don't want to do their job
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