How easy is it to get a hold of customer service at BoostMobile?

Question

How easy is it to get a hold of customer service at BoostMobile?

asked by Mike Q. on 9/1/19

8 Answers

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Susan F. on 5/1/21 · Answer 1 · 2021-05-01T10:07Z

Susan F.

on 5/1/21

The only way is through the chat, which is not always available.

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Dave W. on 11/24/20 · Answer 2 · 2020-11-24T09:28Z

Dave W.

on 11/24/20

A LONG DRAWN OUT PROCESS REQUIRING A LOT OF PATIENCE

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Stephanie F. on 9/22/20 · Answer 3 · 2020-09-22T03:23Z

Stephanie F.

on 9/22/20

They are difficult to get a hold of. When you do get a hold of them it does no good. They dont care about customers at all!

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William b. on 8/9/20 · Answer 4 · 2020-08-09T06:26Z

William b.

on 8/9/20

Easy, but can they help you with your needs... NO!

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Mary S. on 7/10/20 · Answer 5 · 2020-07-10T10:01Z

Mary S.

on 7/10/20

Not easy! You have to go through too many automated prompts and keep hitting the zero when you find the right prompt that will connect you to a living being. Even then only during customer service business hours.

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Ken S. on 5/17/20 · Answer 6 · 2020-05-17T05:06Z

Ken S.

on 5/17/20

The representatives are all yes people that will not solve anything for you.

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Frank H. on 10/13/19 · Answer 7 · 2019-10-13T07:09Z

Frank H.

on 10/13/19

Easy, BUT communication is horrible. Almost 4 months and I am still waiting on a return label to send back a phone sent broken that was purchased on the Boost website.

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Layla d. on 9/1/19 · Answer 8 · 2019-09-01T05:57Z

Layla d.

on 9/1/19

You can get anyone on customer service it is if they don't transfer or hang up on you cause they don't want to do their job

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