Susan F.

I just had to switch my account with Boost to another carrier after they tried to charge me for something I did not sign up for which was some game thing called mini-me games. But before that I was not receiving texts or even phone calls. I had to resort to using Twitter DM as a back-up contact. But all that isn't even the worst. After I contacted customer service (which is really, really hard to do by the way) to have the mini-me games fee removed, I was blocked from transferring my phone number, which I had for over 10 years via great old Virgin Mobile. I was forced to get a new phone number. After Virgin Mobile went out of business, all their customers were forced to sign on with Boost. Wha a horrible company! What a nightmare!