BooksiReviews 185

Aside from very limited available dates, they start charging extra fees to your account before you even get off the phone! (they did refund those extra fees) - tell you there's plenty of time to book, but you have to cancel within 7 days. Junk fees, time share fees - it goes on and on - cheaper to not use it and just forget about it, but I hate to see companies get away with this! And there is not a single review after 2021 on the website?

Able to get a full refund - took about 2 weeks of tenacity but they refunded and apologized

I just went to the airport to catch my flight to go to Cabo San Lucas for our anniversary. I was unaware that you have to have an international passport to fly I have a passport card which is good to travel to Mexico and Canada. I have used it for cruises so when I called them to see if I can get a refund the lady was very rude and said it was my fault that I didn't know you can't use a passport card to fly they never told me I needed an international passport and that they will not issue me a refund I am now out 800 plus my whole anniversary vacation is ruined I was really looking forward to going.

I paid around three hundred dollars a year ago for a trip. Was never able to book online as it showed full every time. I tried finally called them and they said oh you have to call us. Surprise surprise, everything still booked while a year later. I'm finally able to get through again.
Try to book the trip. The place I paid for they say is no longer available. And they tell me. I have to pay an additional two hundred and seventy three dollars to go on a trip to cover taxes and fees and security deposit, which was never disclosed prior. Also told I have to do a presentation which was also never disclosed. Lady insists it was disclosed yet. I checked my emails and everything else. And it sure is hell was not. Please do not buy from this deceitful company. You cannot talk to anybody from booksy either. They're unavailable you have to go through a third party who can't do anything.

We booked 2 packages (no dates) for $199 each for 5 days/4 nights on March 6. Today is the 8th day after booking. Today we tried to book specific dates for our sisters trip (there are 4 of us total). No where in the booking did it say you had to travel with your spouse (1 sister is not married). I want to cancel our bookings and they refused a refund. Please have the total of $244.85 X 2 returned to me. I made the purchase solely for the purpose of a sisters trip.

They take your money and say the stay will be free until you try to book the stay and they want more money. They should be put out of business.

Advertise great deals then when I called about the property I reserved, I was told that it was not available. Then they tried to book me at less desirable properties. Booksi took my credit card before the dates were confirmed. Also, they did not disclose the fact that this deal was a time share sales pitch. And they did not disclose the fact that in order to get the deal I had already paid for, they would require another $300. This increased the price far more than I could pay. Overall this was a scam! Buyer beware.

I booked several vacations because I was enticed by the price. I get a call from people purporting to be from booksi and try to harass me to pay for a bundle. I tell them I have paid for my vacation and they tell me that this is just registration fee. They are working in Cahoots because the first person to call pretended to be a secretary and then 'forwarded' the phone to the 'boss'. The whole collaboration aims at asking for more money because apparently, the vacations cost more. First off, how did they get all the information about the bookings if they don't work for Booksi? I am ready to sue for this but I am seeking clarification from booksi support. I am now hesitant to book any other vacation with this company even though I really need to travel. I will just hold the two I have for now and then wait and see how things go. I will update upon receiving feedback, which I highly doubt.

I paid to book a vacation at Wisconsin Dells. When I went to book it said there were no rooms available even for years ahead of time. I called to see what was going on and the only thing they could offer me were to stay in two different places that were about 200 miles from the Dells. When I told the woman that my father lives 30 minutes from the Dells I could just stay with him and wanted a refund of my money I was told they do not provide refunds. So I paid close to $200 for a vacation that I can't even take

I tried to book the Waikiki resort they advertised on Facebook but the was told they didn't have any rooms there. Further they tried to book me into a Lahaina resort and reduced the time to 4 nights and 5 days from the original five nights and six days. Furthermore, there was a additional $568 when I tried to book with a potential for further resort, fees or taxes or parking or something that they weren't very clear on of between 20 and $40 per day in the first discussion and then dropping down to between 10 and $20 per day in further discussions after my protest were heard. In the recorded call, they insisted that there "should not be" any additional charges, but they were unable to make that assurance. This is clearly a manipulative approach to a verbal contract. Beware of this crowd.

I booked a 5 day stay with them only for them to tell me that there's nothing available for the dates that I needed a room. They tell you that you can book within 18 months of purchase but neglect to tell you that you need you that you need to book a month in advance. Refund? Forget about it, once they have your money they don't care. They offered no other options to try and get me a room. You're better off booking with Expedia or Priceline.

Update - after trying to get this resolved for a month, Stacy advised she was issuing the refund as the seller and prior representatives should have done due to their sales tactics. I truly appreciate Stacy resolving this matter in a timely and professional manner, she was a savior!

UPDATE! I've tried resolving this with them for almost a month but despite my efforts they will not speak! I have returned their generic voicemails, but when someone picks up, they are silent (except for the chatter in the background) while i'm saying "hello" multiple times, then they hang up. Despite their claims of wanting to resolve this issue, they obviously do not! This company has now been reported to the State and Federal agencies for fraud and DTP violations, as well as to the BBB.

SCAMMMMMM Stay away from this company: Monsterrg.com
It all starts with booksi.com and all of your information goes to a different company!
Travel scams goin on! Once you make the purchase, the deceptive trade practices and fraudulent inducement escalates! You will soon find out if you cancel for any reason; you lose all your money! Its Disgusting! This company will tell you whatever it takes to manipulate you into a purchase! Spread the word!

I fell for their scam and cannot get this company to stop calling. They are awful and continually harassed me after numerous times being told to remove my name. Orginally, I was excited to get a cheap trip to Savannah but, unfortunately, I never got to go. I decided I would accept the money loss but this has lead to frustration. They have continually called, which I ignored for a long time. I decided to answer one day to say remove my name. The caller continued to explain the next package up from the one I purchased. She told me I lost the original trip because it had expired. When I called her out that this is a scam, she hung up on me. I tried calling back but no one answer. The next time they called, I answered yelling. I was told there was no reason to yell. I said yes there was and I wanted to be removed from their calling list. This helped for a few months but know they are calling again. I have blocked their numbers but they use different numbers to call from. The next call will result in a call to the BBB and a lawyer.

To start off, don't use Bootsi. Tbh, I really don't know of an honest company that will sell you hotel rates at a great price.
Anyway, Bootsi is not a company I would recommend. I wanted to book at a hotel in Pigeon Forge, so today after spending the money to do so, I attempted to call and book those dates I wanted. I was asked how much in income I made a year. That was a red flag, but I told them. Then she was talking about a hotel in Maui, Hawaii that they had. I was like, what? It was December 17th that I clearly chose Pigeon Forge as the hotel I was staying at.
At that point, the lady told me I didn't earn enough to book. That's right. I had to make at least $50,000 per year as they told me. When I asked for a refund, they refused under the guise I did not read their rules. I'm thinking something was very fishy.
I am going to take this further and encourage other folks to do the same. Businesses like Bootsi need to be put on notice who try this kind of thing to fraudulently get money off their customers.
I'm hoping more negatives are displayed because the truth must come out.
Don't use Bootsi and sadly if you did and used other complimentary services to join with your reservation, best of luck to you.

When my review posted, I was contacted by the company who did apologize and issue me a refund which I was very grateful for!

I never got to review because they not only took my full payment but when i called toi set a date they wanted addition fee of 160.00 more, they would not refund my 237.43. They said pay the additional 160. And they would give me 150.00- what a joke, beware is all that i can say, i reckon i just got taken for the 237.00

AVOID THIS SCAM! You need to pay before selecting your travel dates and then they don't have the available dates you are wanting. You will also need to pay an additional service fees ($121) and ($150) deposits before your booking can be confirmed. If you try to cancel at that point, then you will be told the package you initially selected is not refundable.

They advertised a one-day sale on a hotel in Nashville TN, then required we disclose financial information when we tried to make the reservation. We then learned it was a timeshare. When we asked for a refund, they said they would only give us a 50% refund. TOTAL SCAM. I'm filing complaints everywhere! Warn your friends and run far and fast from these people!

Thank you Ivan! Your assistance in this matter is much appreciated. I appreciate you and your quick responses.

I paid for a vacation, then when I tried to book it, there are no available dates at all! Tried their customer support to only get my emails blocked! BEWARE!