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We booked 2 packages (no dates) for $199 each for 5 days/4 nights on March 6. Today is the 8th day after booking. Today we tried to book specific dates for our sisters trip (there are 4 of us total). No where in the booking did it say you had to travel with your spouse (1 sister is not married). I want to cancel our bookings and they refused a refund. Please have the total of $244.85 X 2 returned to me. I made the purchase solely for the purpose of a sisters trip.
Tip for consumers:
It would have been helpful to know that we had to travel with our husbands. Two sisters are not even married!!!
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We booked 2 packages (no dates) for $199 each for 5 days/4 nights on March 6. Today is the 8th day after booking. Today we tried to book specific dates for our sisters trip (there are 4 of us total). No where in the booking did it say you had to travel with your spouse (1 sister is not married). I want to cancel our booking and have the total of $244.85 X 2 returned to me. I made the purchase solely for the purpose of a sisters trip.
I gave my mom a beautiful watch for Christmas. She liked by Michele but I couldn't afford one for her. Found the exact same shape (rectangle) with real diamonds surrounding it on Jomashop for a fraction of the cost. It is beautiful, she was both surprised and delighted, and now my sisters hate me!
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Hi Gayla,
We sincerely apologize for the inconvenience you've experienced. Your feedback is important to us, and we want to address this matter promptly. We understand your frustration with not being aware of the terms and conditions and the difficulty in obtaining a refund.
Please know that your refund has been processed, and we will get in touch with you.
Best Regards,
Booksi Support Team