I was looking at a budget-friendly tour package to Manila, Shanghai and Paris for a personal vacation. Book Airfare offered me the best package for a round trip that came within by estimated budget. I am happy with the services and have thus recommended the website to all my friends.
This website has always given me the best deals! Most of the times I got a good discount. That aside, from ticket booking to follow up alerts as well as customer service, the website has been prompt and quick in its services. Keep up the good work.
After searching for an hour on the internet I came across this website where I could find the best rate for Australia airline tickets. The discounts were attractive and made my booking. I saved close to $35.
France is my favourite destination. And I always look for cheap tickets so that I spend on the French wines and other great buys once there. Thanks to this website I found an awesome deal here for my France vacation
I have had an issue with the payment clearance process with this website. I called up the customer care department and within a few minutes my issue got sorted. The young lady that addressed my call was indeed very helpful.
I always wanted to visit Paris once in my life and so when I saw the cheap flight tickets to Paris that this website is offering I did not think twice. I went ahead and made by booking. That was a superb deal.
I encountered a website problem whilst booking my ticket for Japan and couldn’t resolve it myself. I had to request the customer care center to help me by making a call and the young man who attended my call got everything sorted within 30 minutes. That was indeed helpful.
For a week I had been searching for a good deal for my winter vacation, until a couple of days back when I came across this website. I browsed and found a good ticket price for Morocco during the New Year time and booked it immediately. I am happy with my purchase. Thank you so much.
I am always on the look out for great vacation deals as I intend to travel in an economical way. This website in the past had offered me great vacation deals for places like Dubai, Bangkok and Singapore. It did complete justice to my savings. Thanks a ton. Expecting similar deals in the days to come.
Both my wife and I have been using this website for some time now to get our flight tickets done for personal and professional purposes. This website has always given us the best deal and we love booking our tickets from here.
My flight schedule to France had some issues with regards to the flight timings. It appeared to be different in my inbox than what I saw on the screen whilst booking. I fervently called the customer service. Cathy, a young executive helped me to sort this issue
By making my booking with the desired time.
Theeeee worst ever
Theeeee worst ever! I bought tickets from Washington to Denmark yesterday morning... they e-mailed me a confirmation for all of the flights. I contacted the airline directly to select seats but on one of the flights, my wife and I could not sit together but grabbed them anyway and maybe try later to change seats.
I contacted the airline a few hours later and noticed the flights were not listed. The airline told me that no E-tickets were not issued for some reason and to contact BookAirfare. BookAirfare told me that my credit card did not go through and they sent me an e-mail. NO E-MAIL WAS SENT and my credit card has no problems. I checked the junk mail and spam folders... nothing from BookAirfare. They did tell me that seats ($750 x 2) were still available BUT the price was now $200 more for each ticket. WHAT A BUNCH OF SCAMMERS THEY ARE! AVOID! I would rather walk than fly with BookAirfare.
I wish I had read the reviews before using by this company. If you have a problem, you are on your own. Why take a chance. There are many other companies out there that will treat you properly.
First time I was a tad bit disappointed with the way the website functioned. I had to call for notifications and other details. The second when I booked my tickets for Paris, it worked out way smoother and better. Thank you.
My solo vacation in Miami was practically cheaper than all my other tours, because I opted in for cheap tickets from this website. That aside my accommodation and food too had less expenses as I opted in for a budget tour. But the cheap tickets were a great help.
Terrible! After booking airfare received email 2 days later stating part of our reservation was "on hold" and to contact them. Attempted to contact via phone and email multiple times without success, no human ever answered the phone calls and no one ever responded to the multiple emails. Confirmed with the actual airline that bookairfare.com reserved seats and then two days later canceled the reservation. We had no knowledge of the cancellation other than the email saying part of our reservation was "on hold"
Last year I had booked a flight to Peru and faced some issue with the site and the ticket was
Delayed. But now when I had planned to go for a vacation to Greek, I was looking through lot of sites. For a change I went through bookairfare.com, and it really have improved a lot with their site and even sent the ticket right on time.
I was double charge for the same flight and they refuse to admit it and refund me. I went as far as sending my bank statement with the charges and they ignore it, once one rep even suggest its a mistake on my banks part. I then had to go through my bank to dispute the charges and get my money back. I was going through a family emergency at the time and that was my reason for doing business with them and they knew that am disgusted! I would NEVER! Recommend, save yourself the headache
Dear Shanese,
We are sorry to hear about your experience and would like to extend our sincere apologies for any inconvenience caused, at the same time we would also like to assure you that we will do everything to look into the complaint and resolve it at the earliest. We tried looking up our records to identify the booking in question, however could not locate it and will be thankful if you could provide us with the booking details i. E., Name of the passenger (First & Last), Trip ID, Booking Confirmation Number and help us address the complaint.
You may either mail us the requested information on fares@bookairfare.com or call us on our Toll Free number 1-855-282-6507 and request for a supervisor’s assistance. Regards, Customer Service – BookAirFare.com
I have been going the wrong way when it came to booking my tickets for Venice. I dialled the customer care department and the young lady patiently listened to my query and gently guided me. I am happy with to receive this help and co-operation. Keep it up.
Since I plan my tours on budget I prefer to book tickets from websites that provide cheap tickets. My friend suggested me to opt in for this website. I was just experimenting and found a good deal and settled for it. The website is very useful for me.
Overview
BookAirfare has a rating of 3.7 stars from 356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BookAirfare most frequently mention customer service, cheap tickets and best deal. BookAirfare ranks 16th among Travel Search Engine sites.
- Visit Website
- Wilmington, Delaware, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Peter,
We are sorry to hear about your experience and would like to extend our sincere apologies. Would also like to assure that we will do everything to look into your complaint and resolve it at the earliest. While we tried looking up our records to identify the booking in question but couldn't find it. So we will be thankful if you could provide us with your booking details i. E. Name of the passenger (First & Last) with Trip ID or Booking Confirmation Number to help us address the complaint. You can also email us the requested information on fares@bookairfare.com or call us on our Toll Free number 1-855-282-6507 and request for a supervisor’s assistance.
Best Regards,
Customer Service Team – BookAirFare.com