BonanzaReviews 944

I am the owner of the Sorcerer's Cellar, a site that closed down two years ago on Bonanza. A cyber thief had spoofed the entire site, listed mine as his to trade upon my business name, reputation, copyright, identity, products, services, testimonials and my "about the owner" down to the last comma. Bonanza was notified repeatedly by myself and many loyal clients about the fraud. Even so, they refused to remove the cyber-criminal despite the fact they owe this legal due diligence to protect the public when known criminal fraud is involved. They had all the past information stolen by the criminal, so this was a blatant act of complicity with the criminal who was posing as myself, trading upon my expertise, my company name, my products, my copyrighted and trademarked SC logo. Being on eBay has always proven safer than some grey market site that says it cares about its customers and sellers while blatantly proving the exact opposite. Which site do you think will be easier to hack, Bonanza or eBay? Common sense will tell you the tinker toy site will be. It took weeks of my clients threatening Bonanza to remove the outrageous hacker who also used my identity. Stay will eBay, it's a far safer, more professional and a far more ethical site DO NOT PURCHASE FROM SITES SUCH AS BONANZA THAT ENCOURAGE, AID OR ALLOW CYBER CRIME AND IDENTITY THEFT.

Don't get sucked in by what seem to be great deals, especially on big ticket items. You're taking a huge chance that nothing will go wrong. If you think this is Amazon, where corporate power can be leveraged to make things right, or the marketplace will do the right thing for their customer... YOU'RE WRONG!

Long story short. I purchased a chair in Mid Feb. It wasn't up to snuff. I tried to contact the seller through Bonanza, NO DICE. Bonanza directed me to contact PayPal to leverage the seller to return the product. Seller never provided return shipping which I had to pay, all $260 of it. I got a refund for the product itself... eventually, but as of now (July) i"m still waiting on the seller to reimburse my $260 shipping cost to return a $360 chair. Just received an email from Bonanza, who's done nothing but deflect me to PayPal and my Credit card company to recover costs, which states my case is closed and they refuse or are unable to told the seller to their agreement to pay return shipping.

Cannot say how disappointed I am with their lack of customer service. They've washed their hands of any responsibility since EMAIL ONE!

What in the hell is going on here? My grandma and i ordered a shirt from 'Left Lane Style' (a booth on the website that I am getting the shirt from.) It said it would arrive in 2-3 BUSINESS DAYS! IT'S BEEN PAST THAT. 3 days later, it says that it was in route... Just yesterday, July 2nd 2018 it says it shipped... If the $#*! doesn't arrive, I better figure out a way to get my damn money back because this is ridiculous. Please do your research before buying from a website, plus the booth is only 2 states away from me... This website is not trust worthy.

SINCERELY... A pair of very unhappy customers..

I just opened and closed my seller account. Now I understand why they say; Bonanza is the new eBay, with a lot of buyers per seller.". Because reputable sellers not going to sell on Bonanza. At the beginning of opening my seller's account. It said free listing and 3.5% final value fees and no upfront fees. However, right before completing the booth setup. Bonanza wants 30% of your sale for advertising. $25 to 250 per month billed annually for membership in order to provide you with what you get on eBay for free. And you do not have to wait days for customer service response if you have a question or concern. I can just pick up the phone and call eBay customer service if I want too without paying for it or waiting until days later for a half $#*! answer through e-mail. If I would transfer my listing from eBay to Bonanza? I would of end up paying more than 40% of my sale to bonanza while I can get more support, advertising and a storefront from eBay for 1/3 of what Bonanza want. After reviewing the rates? I believe; Bonanza sellers are the ones who were kicked out of eBay and Amazon and there are no other options available to them. Just cannot imagine anybody would pay half of their gross sales to Bonanza unless they have too. I don't

I came across an apparel Item I have been wanting for several months now but could not afford. I came across it on Bonanza.com at a fraction of the price. I ordered it being a little apprehensive yet it arrived earlier than expected and was just as pristine and nice as I had anticipated. If it had not been for Bonanza.com I could have never afforded this, not anytime soon at least. I had a safe, secure transaction... the sizing was different running much smaller than USA dimensions which I had compensated for having traveled to Asia before and buying clothes there. I will shop Bonanza.com again and highly recommend it.