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BonanzaReviews 944

1.6
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Bonanza Reviews Summary

Bonanza has a rating of 1.6 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 582nd among Marketplace sites.

service
178
value
159
shipping
140
returns
126
quality
142
This company does not typically respond to reviews
Texas
2 reviews
0 helpful votes
Follow Laurie S.
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This was my first time ordering on Bonanza. I was a bit nervous but the seller made my experience amazing. She walked me through the process & was very kind. Shipping was also quick. My product was exactly as she said it would be.

Date of experience: June 6, 2018
Maryland
1 review
0 helpful votes
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I recently purchased 4 Washington Nationals jerseys on line and the service that I received was outstanding. The jerseys were perfect and I received them quicker than the estimated shipping arrival. I would buy from them again in a heartbeat.

Date of experience: June 6, 2018
New York
1 review
0 helpful votes
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Last year I bought an outstanding Bulgarian hand cream in Costa Rica. I never expected to find it again, but Bonanza carries it at an excellent price -- shipped right to my door!

Date of experience: June 5, 2018
Utah
1 review
0 helpful votes
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I ordered the Star Wars battle of Hoth ring for my hubby and I was totally impressed! I cant wait to get hitched and see him wear it all the time! P.s. He loves it too! I highly recommend!

Date of experience: June 5, 2018
Oregon
1 review
0 helpful votes
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Great products
June 5, 2018

Bought a maroon pasley vest. Love that they carry larger sizes. You might be skeptical about buying from online, but dont worry here. It was prettier than the picture. All the way to the fabric covered buttons.

Date of experience: June 5, 2018
South Carolina
1 review
0 helpful votes
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Love that I fell into this web site for new purchases. The details of my purchases and product is exactly what every customer wants and needs.
My go to site - Bonanza.com

Date of experience: June 5, 2018
Virginia
1 review
8 helpful votes
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We'll see if this works. *******@bonanza.com comes up invalid or takes me to the main page contact which you have to sign in. There has been no way to contact you without signing in. My problem is I can't sign in so no way to resolve this. When I send a reset password request(from every email address I have) I get no response. Get why I'm very upset after all these years with you?

Date of experience: May 31, 2018

Terrible support
May 27, 2018
Previous review

I've been selling on there for several years. Somehow my password isn't taking and I can't sign in. You have to sign in to contact anyone. Which always took 3 days anyway. I've made sales that I can't see what they were. I'm beginning to feel like I'm being forced into buying a membership to get any help. I put in a lot of work to list over 500 items, but don't like how I've been treated. At least ebay gives you help and traffic.

Date of experience: May 27, 2018
Texas
1 review
0 helpful votes
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After searching the web for an item that is hard to find in the U.S. I came across Bonanza. I had never heard of this site before but everything was quite user friendly and not a hassle to sign up. After purchasing my item I had an excellent experience with the seller! Merchandise was received as promised, in excellent condition and timely service. Buying with confidence via mail is an extremely important aspect of any mail order service and I am happy to have found Bonanza and will be using it for future purchases!

Date of experience: May 25, 2018
California
11 reviews
27 helpful votes
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Good selection
May 22, 2018

Like ebay, but most of the sellers are based only in the US, which is great. Especially good for finding american branded auto and home tools which you cannot always find on other websites. Site is a little hard to navigate using a mobile phone, but on the desktop it works just fine.

Date of experience: May 22, 2018
Arizona
1 review
0 helpful votes
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As big as the Phoenix metropolitan area is, I thought I could find a store someplace that had the collarless denim vest I wanted. After spending the better part of my day searching local stores, I found nothing at all like I wanted.
As a last ditch effort I did a search on the internet. I found Exactly what I wanted at Bonanza.com. The color I wanted, the size I needed, the material I was looking for, and even a lower price than I expected. I ordered it easily. It arrived quickly. It was perfect!

Date of experience: May 16, 2018
Florida
2 reviews
16 helpful votes
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Wife closed her account and i tried to close my account
And they informed me i owned 2.60 before i could close it. Iam sending them a cashiers check of 2.60 (i get free cashiers checks at my bank) it will be worth a stamp to get this scam of a company off my back.
STAY AWAY FROM SELLING OR BUYING ON THIS SITE..

Date of experience: May 15, 2018
Mississippi
2 reviews
0 helpful votes
Follow ANTUANE J.
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I have ordered online from many sites and have yet to see any others match your quality and low priced products. I tell anyone that asks where I bought the products from, Bonanza! Thanks for your services. Sincerely, Antuane Johnson

Date of experience: May 15, 2018
Florida
1 review
0 helpful votes
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I am such a Happy Camper with Bonanza! I was looking for a new facial mask for my Phillips Cpap machine and Bonanza had it cheaper than anyone else for the complete system! I ordered it and was so excited with the mask and I saved a good bit of money + they gave me and added discount! They went over the expectations for customer service! Everyone should check Bonanza out! Thank you for the excellent service!
Teddie Lawton

Date of experience: May 15, 2018
Portugal
1 review
3 helpful votes
Follow Wallmart W.
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Dears, you are joking? What you removed access to our account without any reason! You have 24 hours to reinstate our account, because we unable to respond to our Buyers placed a Orders.

How you say " preventing us from opening an account" if already we have opened account and made a few sales in Bonanza?

You have 24 hours to reinstate our account or we process you arrogant, racist company in the International Court and we report you abusive behavior to all Worldwide Sellers Community and all Social Media and all Review Sites.

Wait for our account reinstated confirmation.

Regards

Wallmart_win

Date of experience: May 4, 2018
New York
1 review
9 helpful votes
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I bought a product from this company turned out to be something else totally different. The seller posted a fake picture which in reality was another Sold by Beauty_Store2016 Beware.

Date of experience: May 3, 2018
Arizona
1 review
1 helpful vote
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Couldn't ask for more
April 29, 2018

I ordered Revlon DNA makeup from Bonanza primarily because they were advertising the exact color which I use and find it extremely difficult to acquire. Bonanza was prompt with the delivery and the product was wrapped securely. The product was easy to purchase online with no problems evolving - it was a smooth process.

Date of experience: April 27, 2018
Kentucky
3 reviews
5 helpful votes
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I had been searching for Loki, a Marvel Avengers action figure, for several weeks with no success (unless I wanted to pay 2 - 3 times more than the other characters I had bought). I happened upon Bonanza.com, did a search and found him for $4 less than I paid for the other characters on other sites. Delivery was fast and my grandson was thrilled.
4 paws up!

Date of experience: April 27, 2018
Michigan
2 reviews
16 helpful votes
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DON'T Go for it
April 21, 2018

Here the reviews are more positive than negative? I almost went for it... something fishy... I just check BBB only 4 positive reviews, 92 NEGATIVES. NOT worth it!

Date of experience: April 21, 2018
Kansas
5 reviews
3 helpful votes
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Purchased two Bitdefender Antivirus software for 3+ years and only paid $24 each. Had problems with install on my wifes computer and they kept working with me until we got it up and running. Very happy with a little over $6.00 per year to have piece of mine with a very good rated antivirus software program. I definitely will be purchasing other software packages from them.

Date of experience: April 20, 2018
Florida
1 review
0 helpful votes
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Terrific poster
April 18, 2018

The poster I bought (Mohammed Ali vs Superman) is beautifully printed and laminated. I love it and know my granddaughter will, too. In fact, I plan to buy a second one. It took a little longer than buying something within the "lower 48 states" since it came internationally, but it did come sooner than I expected.

Date of experience: April 17, 2018

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States