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BonanzaReviews 944

1.6
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Bonanza Reviews Summary

Bonanza has a rating of 1.6 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 582nd among Marketplace sites.

service
178
value
159
shipping
140
returns
126
quality
142
This company does not typically respond to reviews
GB
1 review
0 helpful votes
Follow Suzanne P.
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I used Bonanza for the first time last week. Didnt really know too much about the site but after reading various reviews about the way they work to protect both customers and sellers, I decided to give them a go. I ordered the new Iceland 2018 shirt and I can only give positive reviews of the way the site operates and also for the seller. Loved it, shirt is brilliant, seller so helpful and I will definitely be using again.

Date of experience: April 17, 2018
Florida
1 review
0 helpful votes
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I ordered two pair of shoes, and they came in the most awesome way. They were handmade, and are beautiful. It took them a week to make, and 4 days to ship. Great site with great products.

Date of experience: April 3, 2018
South Carolina
1 review
0 helpful votes
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My chair arrived well packaged and when opened I was so glad to see that it was just exactly as advertised: newly renovated, re-glued and refinished. It was clean and the upholstery was immaculate. I am very pleased with my experience with Bonanza and Stickyard Antiques.

Date of experience: March 27, 2018
Florida
1 review
9 helpful votes
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For sellers this is simple garbage they are in business os stealing your money.
Absolutely garbage stay way from this thugs.

Date of experience: March 23, 2018
North Carolina
1 review
1 helpful vote
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Bonanza has the best Deals in the World... It's safe and easy to use the website... I was really happy with my overall experience.

Date of experience: March 20, 2018
Canada
1 review
7 helpful votes
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I've been buying spells from Cassia4 since last year with no results in anything at all.My story is that they had a spell which they claimed to be super powerful so I brought it due to being desperate for a brighter future, i brought this spell around first week of November 2017 and since now March 20 2018 still not even a tiny bit of result! Nothing at all! Someone even told me Sheila/Albina is doing nothing in her side to help me, I message her if its true and she said nothing. She keeps telling me she's boosting the spells since January 2018 till of course now March 20 2018. If i had brought these boosting spells since January till now it would have cost me more than 6k+ i am glad i didn't buy those boosting spells because it will be like this.
No results because she is not honest and pretends to be nice. Thanks for scamming/wasting my time since last year/making me trust her like a friend. Highly disappointed! If you want to see false reviews she makes people write for her shop to look good and no results then i recommend you to find her for false hope
And p.s.the psychic readings they have are never accurate, i recommend you wait until you see it happening to write a review for her.

Date of experience: March 20, 2018
New Jersey
2 reviews
0 helpful votes
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I have made 3 separate purchases thru Bonanza and I have been extremely pleased every time. The football jerseys I purchased were top quality and at extremely reasonable prices. The items came from China and arrived within 3 weeks of the tine I placed my order. I will continue to use Bonanza as my go to source for quality stitched football jerseys.

Date of experience: March 20, 2018
Texas
1 review
9 helpful votes
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I ordered a jersey for my son for Valentine's Day and STILL have NOT received it! Every time I send them a message, they respond that I will get it in 2 - 3 days and it never comes! The USPS tracking number says they tried to deliver it today but could not. We were home ALL day and actually received another shipment from Wayfair, so that was a total lie! DO NOT PURCHASE FROM THIS COMPANY. THEY STEAL YOUR MONEY AND NEVER DELIVER!

Date of experience: March 17, 2018
Florida
3 reviews
12 helpful votes
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I used to think that the site bonanza.com and the people who own/manage the e-commerce site are to and with people who want sell products online. But what I've found is that unless you subscribe and pay for a store on bonanza there are re-direct links from sellers product pages to walmart.com pages who sell similar products to one's bonanza pages even if you have no products listed on walmart.com.
Pretty low when sellers are already paying for advertising for their products on bonanza. Kind of extortion by bonanza against the people who are selling products on bonanza.com. Have any of the individuals who make such policies ever owned a or been involved in any types of business before. That's really not standing behind your customers bonanza cake eaters.

Date of experience: March 13, 2018
California
1 review
0 helpful votes
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Great!
March 15, 2018

Nothing but great service from bonanza. The seller had what I needed for my purchase. Will check out the site again for more stuffs when needed.

Date of experience: March 13, 2018
Illinois
1 review
9 helpful votes
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Purchased Item, Now waiting a week to receive an Invoice to Pay. Seller does not respond. Total waste of Time. Avoid the Aggravation, buy elsewhere for a few dollars more and actually receive you item before you even receive an invoice to pay on bonanza. Extremely poor business model. If an item is advertised, it should be available to buy, pay and ship. The process seemed suspect from the start and now I will NEVER return to the site. Worst buying experience ever. Stay Away

Date of experience: March 13, 2018
Washington
1 review
0 helpful votes
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So many to choose
March 7, 2018

Love love love. So many varieties to choose from. The seller I ordered from answered all my questions. Bonanza is easy to navigate. And I plan on using Bonanza in the future!

Date of experience: March 6, 2018
Pennsylvania
1 review
0 helpful votes
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I order from Bonanza with a leap of faith never hearing of them before. The vendor I ordered from came through with flying colors. I received my merchandise within the time line they predicted. And the quality of the merchandise I bought was up to my expectations. The items I ordered were of store quality and not some cheap knock off representation of the real thing. It's in my opinion that the items I purchased are the real deal. They are probably from the original manufacturer is what I am trying to say. If you purchase from my vendor on Bonanza then you can buy with confidence that you are making a great puchase and your money will be well spent.

Date of experience: March 6, 2018
Florida
1 review
1 helpful vote
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THANK YOU!
March 2, 2018

This is the THIRD time I have purchased from this website and this vendor. You can't go wrong. Love the items and even had to return one which I thought would be a problem but it was a piece of cake. Everyone should be this easy to work with!

Date of experience: March 1, 2018
Washington
1 review
1 helpful vote
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Bonanza.com is Great!
February 28, 2018

If youve had a bad experience with Bonanza.com its a particular seller, not Bonanza. I have bought several items from many different sellers, and have nothing but excellent things to say about every aspect of my experience. Great & near immediate communication from sellers. All products Ive purchased were exactly as described, and quality was as expected. I use both eBay & Amazon, but always check with Bonanza before I buy, and rarely am I disappointed.

Date of experience: February 28, 2018
Rhode Island
1 review
5 helpful votes
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Do not buy any clothes
February 27, 2018

There r no returns.Do not take the chance. I took the chance and am now stuck with a pair of jeans to donate

Date of experience: February 27, 2018
Illinois
1 review
6 helpful votes
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Bonanza.com sucks
February 21, 2018

The site is no help to protect the consumer. When you buy something from one of their matches and you try to get the product return the sellers don't respond to you and Bonanza tells you to file a claim with PayPal. WTF! WTF!

Date of experience: February 21, 2018
California
1 review
6 helpful votes
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"BUYER BEWARE!"
February 20, 2018

Made a purchase from Araska Diamond via Bonanza.com and never received it.
After several attempts to contact Bonanza they finally responded over two weeks later only to tell me that basically they weren't responsible nor could they do anything to help me.
Very frustrating and a tremendous loss of valuable time and money.
There are many reputable sites out there and it's really sad that scum like Bonanza is allowed to operate the way they do.

Date of experience: February 20, 2018
Massachusetts
1 review
5 helpful votes
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Items Ordered
February 15, 2018

I ordered hair ties, hair clips and a pair of "boot socks". The incorrect hair items were sent and the "boot" socks were crew socks! I emailed Bonanza numerous times. I was told to send a photo which I did. I was then told that their site does not support photos emailed. I continued, and continued to email, my dissatisfaction and frustration. Finally they said they would refund me only 50 % of my payment and I would have to wait to get refund! Company is EXTREMELY difficult to deal with and would not refund me my entire amount! NEVER, NEVER, NEVER USE.

Date of experience: February 15, 2018
Missouri
1 review
0 helpful votes
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Excellent Service!
February 13, 2018

I purchased an item from a seller "Fancy That" who could not have been more helpful in seeing to it that I got exactly what I wanted. Nice to know there are still people out there who still care about quality service.

Date of experience: February 13, 2018

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States