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BonanzaReviews 944

1.6
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Bonanza Reviews Summary

Bonanza has a rating of 1.6 stars from 944 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bonanza most frequently mention customer service, credit card and phone number. Bonanza ranks 582nd among Marketplace sites.

service
178
value
159
shipping
140
returns
126
quality
142
This company does not typically respond to reviews
Missouri
2 reviews
0 helpful votes
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Excellent service
September 26, 2018

I had an excellent buying experience. Item was custom made to my measurements, quick service, item arrived fairly quickly, and fit perfectly. Not too expensive. Will shop Bonanza.com vendors again!

Date of experience: September 26, 2018
Kansas
1 review
0 helpful votes
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Great experience!
September 26, 2018

I ordered the Tory Burch large Quinn nylon tote. It arrived quickly and was exactly what was pictured and described!

Date of experience: September 26, 2018
Oklahoma
1 review
0 helpful votes
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I bought a customized Chicago Blackhawks Jersey. The product arrived quickly and the quality was excellent. I ordered 10 more for friends and was on a tight timeline. Even from China they arrived within 10 days. Communications was very good.

Date of experience: September 19, 2018
California
3 reviews
0 helpful votes
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Online shopping can be hit and miss. Frankly, no matter what site you order from, unless you're familiar with the brand, you take a chance every time you buy something from an unknown seller. I pretty much online shop online so I've had tons of great and many poor experiences. So far, Bonanza has been good to me. I've now purchased 2 custom Oakland A's jerseys and 1 custom SF Giants jersey (I'm from the Bay Area). My seller was amazing. Some person/seller in 2 transactions. Super responsive, very fast shipping time, and the product was outstanding! (Which is why I ordered two more after the first one came!) I'd definitely explore more sellers on the site but I'll absolutely be coming back to this seller and send friends her way too!

Date of experience: September 19, 2018
Texas
3 reviews
0 helpful votes
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Amazing product
September 20, 2018

As soon as I put the jersey on I knew I made the right choice, it felt and looked authentic, also the patches and customization was on point. 10/10

Date of experience: September 18, 2018
Ohio
1 review
0 helpful votes
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Very good quality on the jersey don't let low price fool you it is a top of the line jersey. Fast worldwide delivery and up to date tracking.

Date of experience: August 31, 2018
Colorado
1 review
0 helpful votes
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Reliable Seller
August 31, 2018

This was my 1st purchase on Bonanza.com. I like the effortless option to check out via my Amazon account. Sparkleize, the seller, is reliable in my experience. She described the vintage item I ordered honestly and packed it with care. She provided shipping/tracking info. When I contacted her with an issue, she responded promptly though she was traveling at the time. My issue was resolved quickly & efficiently. I will shop Sparkleize in the future.

Date of experience: August 31, 2018
District of Columbia
1 review
3 helpful votes
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Never Again..
August 23, 2018

When a company does not respond to tracking inquiry sends a red flag. Reasonable prices but emphasis on customer service is just as important.

Date of experience: August 23, 2018
Tennessee
1 review
0 helpful votes
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Great service!
August 23, 2018

1st impressions are lasting. My 1st order. Seller kept communication open. Never felt abandoned or the need to follow up. Chair was delivered faster than exp0ected. Delivery driver very nice and professional. Most certainly would recommend and shop with this seller again.

Date of experience: August 22, 2018
Michigan
1 review
1 helpful vote
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Great service!
August 15, 2018

My product came and was even more awesome than what I thought it was going to be. I ordered from the seller FrogAndBearCreations.

Date of experience: August 15, 2018
Pennsylvania
3 reviews
1 helpful vote
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Great baseball cards of high quality in perfect condition. Came quickly as promised, and added quality cards to my collection.

Date of experience: August 14, 2018
Illinois
3 reviews
1 helpful vote
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Extremely satisfied with Bonanza.com. Receive fast responses to questions and immediate assistance. Fast and free shipping options and priority mailing. Item is shipped within the same day to next business day depending on timing. Products are of high standards and I have NEVER had an issue when using Bonanza.com, which I have been using regularly for over two years now.

Date of experience: August 9, 2018
Virginia
1 review
0 helpful votes
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To: Urvashi

I received my curtains and they are so BEAUTIFUL! I absolutely LOVE THEM, thank you so very much! I usually don't indulge by spending money on myself or buying myself things that make me feel like me or make me a part of who I am so needless to say the choice I made to purchase your curtains was a long thought out decision which I am so Happy I made, because all of your curtains have individuality it makes them even more special to me, each curtain was definitely worth it! They will look beautiful in my living room.

Again thank you so very much!

Date of experience: August 3, 2018
Connecticut
2 reviews
0 helpful votes
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Every experience I have had on the site has been a positive one. I highly recommend them! There is quite a selection in every category imaginable. Sellers ship quickly. I personally enjoy checking out their vintage items.

Date of experience: August 3, 2018
Illinois
1 review
11 helpful votes
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I purchase a item on bonanza,
Two hours later I receive a notice that the seller was not longer a member but they did take my money. I try to recollect my money from bonanza but they denied long story short is a complete b?$sh$?
Please spread the word...

Date of experience: August 2, 2018
Florida
1 review
1 helpful vote
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I bought a beautiful oriental Eva rug from Bonanza. It shipped from India very quickly and arrived very well packaged. The colors are beautiful and it is a thick plush gorgeous rug. A friend of mine told me that she had a great experience buying a rug from Bonanza so I decided to do the same. The quality is wonderful and I am very, very please with my purchase. I would most definitely buy from Bonanza again!

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Bonanza is a great easy website to purchase items on! I had no problems while making my purchase. I was able to review my order and was assured fast delivery!

Date of experience: July 31, 2018
Iowa
1 review
1 helpful vote
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I was able to purchase an edible image for my daughter's Sweet 16 that was just like a store bought cake image. The seller was amazing and my whole experience on Bonanza.com was above and beyond my expectations! I think they are better than all other competitors and I've shopped with them all. I'm now sticking with Bonanza.com only!

Date of experience: July 27, 2018
Pennsylvania
22 reviews
57 helpful votes
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Purchased a 25th Anniversary Disney collectible DVD from bonanza. Their price beat Amazon by $5. Cannot say much more since it was shipped to my daughter, yet she had no complaints!

Date of experience: July 25, 2018
California
3 reviews
11 helpful votes
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I've been on Bonanza for 5 years now and I have not sold a single item. Some may chalk it up to bad luck, but I am a top rated seller on another site. There is simply no action here. Have you read any of the so called success stories on Bonanza? If you read one of them be sure to check the feedback of the person writing the story. I have not seen one of these stories where the person sold more than a few items on this site, and it took years to do it. That doesn't sound like success to me.

Date of experience: July 24, 2018

From the business

Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.


bonanza.com
Seattle, WA, United States