Thumbnail of user penelopej2

Penelope J.

1
Level 1 Contributor

Contributor Level

Total Points
323

4 Reviews by Penelope

  • Alibris

9/9/23
Verified purchase
Reason I chose this business:

Best price for the book

  • Bonanza

6/25/18

This site offers so many great items. I've bought unique jewelry that I've never seen on any other site. My new favorite place to spend shopping time online! Using my paypal was easy and I have received all items that I have ordered.

  • Amazon Prime

3/26/17

$99.00 a year seems like a fair price for all the services included in this membership. I order alot of items off Amazon and the free shipping is the main reason I initial chose to try this membership. Free 2 day delivery really made it worthwhile when I used it to send gifts at Christmas.
Recently I have used the Prime Now to order from Bartells, Pcc, and also grocery items off Amazon. PrimeNow is a 2 hour delivery service included in the Prime membership. I have not been disapointed. The prices are regular store prices, not marked up like my recent attempt at using Instacart. All the food is fresh, not past the due date like Instacart. There is a minimum amount which is different for each store, but it is reasonable and there is no delivery charge or service fee. Prime now can be used to order from local restaurants too(I have not used yet)
I have listened to free music through my Prime membership. Also free videos are offered but I have not even looked yet to see what's available.
I save time not running to the store and money too as I get 5% back when I use my Amazon.com credit card. To me Amazon Prime membership is worth it!

Service
Value
Shipping
Quality
  • Instacart

3/25/17

First time free delivery but right away at checkout they try and add on a service fee of 10% that is not the tip. This is a fee to assist with the company to pay an hourly rate to their shoppers. After many texts my order arrives on time. On time is for the 1st star I gave this service. Two out of four items are delivered. I notice as I am putting away the frozen dog food that it is frozen solid. In the window it appears freezer burnt. I check the date on the package and it is over a month out of date.The driver has left, I call Instacart and to their credit no long hold. They offer to replace the food, I request a pickup as I don't want to give them another chance to screw it up. Instacart tells me to throw it away and they will refund me the money.So I complain a little longer, hang up, and throw the bag away. What a waste of time and money. The 2nd star is for the customer service rep who offered many options and listened to me complain. I will never use instacart again.

Tip for consumers:
Check your order before tipping and before the Shopper leaves. The service fee is not a tip.

Service
Value
Returns
Quality

Penelope Has Earned 3 Votes

Penelope J.'s review of Instacart earned 3 Very Helpful votes

Penelope hasn’t received any thanks yous.

Penelope doesn’t have any fans yet.

Penelope isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mollyk160
Molly K. reviewed Alibris
5/13/24

Love your site

Thumbnail of user paulm3537
Paul M. reviewed Alibris
5/13/24

However, I am sending this book to a friend and so had to review my oder before finalizing it and...